Company Description

Who are we?

Minor Hotels is a global hospitality group operating over 550 hotels, resorts, and residences in 56 countries around the globe. Minor Hotels fulfils the needs and desires of today’s global travelers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli.

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations. You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

 

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Worldwide experience – more than 150 nationalities represented.Global development opportunities & wide range of training programs. In your specific field we offer you the unique chance to train and work with renowned spa brands such as Valmont, Swiss Line, Elemis, Thalion, or Biologique Recherche.Culture of continuous listening and feedback.Inclusive work environment where we promote diversity and equal opportunities for all team members.Wellbeing initiatives, including flexible working conditions, internal sports clubs, and workshops.Lived appreciation of the teams, such as memorable dates, recognition events, team building activities.Sustainable and Volunteer initiatives, promoting participation in various social and environmental volunteering activities.Team members rates and promotions, including access to special discounts for our hotels around the world and exclusive benefits through our corporate loyalty program.

Job Description

MISSIONS AND ACTIVITIES IN COMPLIANCE WITH NH PART OF MINOR PROCEDURES

The SPA practitioner provide excellent customer service while performing massage therapies and body treatments under the supervision of the SPA manager.

You contribute globally to customer satisfaction and the image of our establishment through the quality of your work and the exemplary nature of your behaviour. You will have the following main professional responsibilities:

Ensure a positive first impression on customers by greeting them in a warm and welcoming manner by adhering to brand protocolsPerform quality massage therapies and body treatments in accordance with ANANTARA SPA protocols and standardsCarry out all the tasks requested by the SPA Manager while respecting the deadlines.Contribute to maintaining the high level of SPA services in accordance with standardsFind out more about all the products and services providedBe able to answer all questions related to benefits and advise clients on the appropriate care according to their needsPromote product lines to customersComplete all internal training programs and keep up to date regularly.Constantly check the proper functioning of the installations and report any malfunctionsEnsure the cleanliness and hygiene of each work area of the SPAManage the stock of linen and products of the SPA and make sure that nothing is missingComply with hygiene, safety and fire rules

 

What will be your mission?

In your day-to-day, you will be responsible for creating a relaxing and rejuvenating atmosphere while providing exceptional spa treatments and services to our valued guests.

 If you have a deep understanding of various spa therapies, excellent communication skills, and a desire to help others on their wellness journey, we invite you to apply for this exciting opportunity.

 

What will you do?

We are seeking highly skilled and passionate individuals to join our team as Spa Therapists to:

• Provide a warm reception to guests and foster a welcoming atmosphere.

• Perform a variety of spa treatments including massages, facials, body scrubs, wraps, and other specialized therapies.

• Consult with guests to assess their specific needs and preferences and recommend appropriate treatments.

• Create a serene and tranquil environment to promote relaxation and well-being.

• Maintain a high standard of cleanliness and hygiene in treatment rooms and spa areas.

• Ensure that treatment rooms, relaxation rooms and thermal suites are well-stocked with equipment & products.

• Ensure optimal utilization of products and minimize waste.

• Educate guests about the benefits of different spa therapies and provide personalized recommendations for at-home self-care routines.

 

Qualifications

SKILLS AND RESOURCES REQUIRED FOR THE POSITION

Diploma and/or training in aesthetics / massageBeauty treatments and/or SPA experienceGood knowledge of aesthetics, fitness and massage techniquesKnowledge of sales and marketing techniquesGood knowledge of ANANTARA brand SPA protocolsKnowledge of computer softwareProfessional French and EnglishMaster the rules and instructions of hygiene and safetyMaster all NH part of Minor procedures

 

QUALIFICATIONS REQUIRED FOR THE POSITION

Punctual, organizedHygiene and impeccable presentationDiplomatic, positive and smilingAvailability and responsivenessCommercial spiritSense of responsibility, customer service and perfection that requires a strong sense of responsibility and personal involvement

Additional Information

OUR VALUES

"At Anantara, we take pride in the work we do, the way we present ourselves and communicate with our guests and colleagues, representing our hotel and our country to guests around the world. We regard our clients and colleagues with the same dignity, integrity and honesty and work hard together to provide the highest quality of service to all. »