Introduction Join us at Gallagher Re, the trailblazers of the reinsurance world, where every day brings new opportunities to shape the future. We empower our clients with cutting-edge analytics and insights, providing them the confidence to make strategic decisions that transform industries. As a team member, you'll be at the forefront of innovation, translating data into impactful solutions and taking the reins of your career like never before. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are seeking to recruit a dynamic and proactive individual to join our Latin America and Caribbean Team in a Pro Rata Handler role based in Ipswich. You will be providing service to clients in region as well as Producers, Brokers and Junior Broker colleagues. The successful candidate will have Spanish language skills. How you'll make an impact On a daily basis you’ll analyse technical claims documentation received from Clients making sure they’re compliant with the contractual conditions. You’ll process and monitor Client figures using our accounting system in line with specified key performance indicators and contractual conditions. You’ll make sure that that our client’s money is handled securely, efficiently and in a fully auditable way. You’ll be responsible for the fiscal relationship of your portfolio and you’ll be the main contact when it comes to all matters relating to payments. You’ll prepare presentations for clients and markets including assisting those working on placement support by providing renewal information, statistics and any technical advice as required. You’ll actively service your accounts to a high standard, making sure that monies due to and due from clients are handled in a timely fashion, enabling us to meet our financial objectives. You’ll also make sure that everything meets our policies and client service aims, like our Client Excellence Model and other regulatory requirements, which means you’ll: Perform Second Pair Of Eyes (SPOE) checks at relevant stages in the process, making sure all sanctions touch-points are covered Analyse and interrogate reinsurance contracts to facilitate billing within agreed timescales Adhere to standard Group policies and procedures and other regulatory requirements Work together with other Colleagues, both within and outside own team, to ensure effective delivery of Client service to Gallagher Re clients Ensure internal, Client and market correspondence is stored as per process guidelines Support Accounting and Settlement associates to ensure that all financial aspects are handled in a timely manner for the secure, efficient and auditable handling of client monies About You Educated to A level standard or relevant industry experience Excellent IT skills (Microsoft Office, especially Microsoft Excel) Good Interpersonal Skills (Written and Verbal) Attention to detail Organised with the ability to prioritise Ability to work in a team and autonomously; and general willingness to learn and grow Confident in building strong working relationships with both brokers and clients Good time management skills Knowledge of reinsurance would be an advantage but not essential Spanish language skills are essential for this position Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.