Overview Reports to the PC System Support Manager. The PC Systems Specialist � Level 1 must have a clear understanding of systems functionality and/or departmental processes as they relate to the supported system/application(s). Strong technical, organizational and communication skills are required for diagnosing, troubleshooting and resolving hardware, peripheral and software application issues. May be responsible for assisting with projects. Must be able to work both independently and as a team member in a solution-oriented, customer-focused environment. Qualifications Required Education: High School Diploma or GED Necessary Skills: 1. Must be able to communicate clearly and concisely. 2. Must have excellent interpersonal skills. 3. Must have strong understanding/experience relative to PC's. Required Experience: One to two (1-2) years� experience in an applicable technical field. Working knowledge of PC hardware and software. Preferred Experience: N/A Preferred Education: Associate�s Degree in an applicable field. Required Licensure/Certifications: N/A Preferred Licensure/Certifications: Technical certification(s) related to the field or production technologies