Special Accounts Administrator
Location: South Windsor, CT
Industry: HVAC

Position Overview:
Our client is seeking a detail-oriented and proactive Special Accounts Administrator to join their team in South Windsor, CT. This role is pivotal in managing administrative responsibilities for high-profile national accounts within the HVAC industry. The ideal candidate will thrive in a dynamic environment, maintain strong client relationships, and ensure the seamless execution of account-related activities.

Key Responsibilities:

Account Coordination:

Serve as the primary point of contact for assigned national accounts, ensuring timely and accurate communication. Maintain and update account records, contracts, and documentation.

Administrative Support:

Prepare reports, proposals, and presentations tailored to client needs. Process and track purchase orders, invoices, and account-specific documentation. Monitor account performance metrics and generate periodic reports for internal and client review.

Client Relationship Management:

Foster and maintain positive relationships with key account stakeholders. Address client inquiries, issues, and requests promptly and professionally.

Operational Excellence:

Collaborate with cross-functional teams, including sales, service, and logistics, to meet account requirements. Ensure compliance with client-specific agreements, industry regulations, and internal policies.

Process Improvement:

Identify opportunities to enhance account management processes and improve efficiency. Assist in the development and implementation of administrative tools and systems. Qualifications:

Education:

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration, Management, or related field preferred.

Experience:

2+ years of experience in account administration, customer service, or a related administrative role. Experience in the HVAC industry or a similar technical field is highly desirable.

Skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational and time-management abilities with exceptional attention to detail. Excellent written and verbal communication skills. Ability to analyze data and prepare detailed reports. Problem-solving aptitude with a proactive mindset.

Attributes:

Team-oriented with a commitment to collaboration and achieving shared goals. Adaptable and capable of managing multiple tasks in a fast-paced environment. Professional demeanor with a customer-focused attitude.