Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role. Responsibilities Summary of position: Special Materials (SMs) are requested variations of MSA’s standard product offerings, and the “Special Materials Analyst” position provides the technical assessment and documentation creation needs for SMs for our protection product portfolio. The person in this position will review SM order requests from customer service, marketing, manufacturing, and engineering to ensure that the requested product can be created from a technical perspective. A strong understanding of product structure and its implications on the manufacturing processes for the protection product portfolio is needed. Possessing or gaining knowledge in the application SAP and CRM functions affecting order review and product structure, along with knowledge of the processes followed by customer service and operations is needed. A Special Materials Analyst would possess those skills and would proactively assist with improvements in workflow and product structures with those involved to improve the customer experience with Special Materials. What you bring: You want your work to be meaningful and you want to develop great products You are comfortable with technology and innovation You enjoy collaborating with a global team with a diverse group of disciplines You are motivated to help others to reach larger goals together You are organized, meticulous, and a good communicator You are not afraid to bring ideas and take charge of implementing them Qualifications What we require: Excellent written and oral communication skills that can influence decisions and actions with stakeholders Critical thinking with the ability to connect the dots across customer service, engineering, and operations Experience interpreting and creating technical documentation Minimum Associate degree in a technical discipline Level I – 1 to 5 years of experience with protection products and their documentation structures Level II - 5 or more years of experience with protection products and their documentation structures What we prefer: Knowledge of MSA’s protection product portfolio, drawing structures and documentation standards Experience with SAP functions associated order processing Experience with the Special Materials process History of leading global program initiatives or process improvements Proven record of sharing responsibilities with others Familiarity with JIRA, Confluence and Salesforce SharePoint design know-how #LI-GM1