Job Title:

Specialist, Account Manager (Vietnamese Speaker)

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for an Specialist, Account Manager (Thai Speaker) to join our team. Today.

The future team member that will love this job will overseeing the management of moderately complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

You have

Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships Proven track record of success in sales or account managementPassion for exceptional customer experience and salesAptitude to learn and optimize new technology and data Problem-solving skillsExcellent knowledge of Microsoft Office programs Excellent verbal and written communication skillsExperience working with Salesforce.com or similar CRM requiredDemonstrated ability to prioritize and multi-task in a time-sensitive environmentDemonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short- and long-term consequencesExecute high level of independent judgement and critical thinkingProfessional and polished demeanor

You Will

 Ensure client’s customers are consistently satisfied with the client’s products and services, and resolve escalated issuesAchieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectivesEvaluate the client's customer needs and propose potential solutionsServe as a single point of contact for the client customer and may coordinate the work of client service teamsUtilize data to successfully remediate customer concerns/roadblocks prohibiting satisfactionManage external competitive pressures and effectively handle objectionsWork with multiple stakeholders, building effective relationships with decision-makers at all levelsResponsible for managing sales territory and achieving monthly quotasNegotiate skillfully in tough situationsIdentify risk and barriers to success; develop contingency plans when necessaryIdentify opportunities for additional product or service salesUse data to help influence buying/renewal process

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required), Vietnamese (Required)

Time Type:

Full time

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