CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

We’re looking for a Asset Recovery Specialist to join our Asset productivity team. You’ll ensure the efficient collection of products across the UKI and manage the performance of our third-parties. In short the role will facilitate collections, either through our in-house team or via third parties, and help identify non-compliance; where the end-user’s are holding onto our assets longer than they should be.

Ideally based in the UK, you’ll need to be in commutable distance of Manchester, where you’ll attend semi-regular meetings with key stakeholders within CHEP.

Key responsibilities

Implementation of Asset Productivity Projects & Strategy 

Responsible for stock & flow metrics & improvements at SRL locations in scope. 

Plan and execute c. 45k 3rd party field visit support across countries responsible  for and ensure that all fulfilment & compliance levels are achieved and focus on performance, data cleansing & alignment, escalations, and account delegation. Support waste reduction plan with CPM (3rd party). 

Act as gatekeeper of all European CPM audit and service visit incidents and escalations. 

Support training plans and compliance measures to maintain quality of 3rd. party agents to agreed SLA’s. 

Support all Zero Harm initiatives cascading ZH processes within own scope and to 3rd parties.  

Support direct cost & overhead targets for 3rd party service agents.  

Attend EU Field and local Asset Management meetings. 

Support the prioritisation of contact options including visits and calls at SRL locations across Europe.  

Monitor RPs and country performance of Minor D’s in countries of operation. 

Provide cover to other team members as per Work Instruction at time of absence. 

Liaison with Logistics and Operations to ensure recovery optimisation and to achieve SLA targets. 

Build positive relationships across CHEP countries, at different levels of the organisation, to ensure objectives are achieved. 

Some European travel and the need to work outside normal office hours

Skills & Knowledge

Ability to operate within Multi-functional organisation delivering solutions for each Region.  

Contribution to the development of work instructions and processes.  

Ability to work within different cultures and effectively communicate key messages effectively at all levels within the organisation across Regions. 

High standard of work quality with focus on continuous improvement. 

Workload deadlines are consistently achieved through good time management. 

Highly organized and take over responsibility for delegated tasks. 

Managing & measuring performance on a continuing and consistent basis. 

Excellent relationship builder with the ability to influence diverse groups. 

Reliable, Flexible, Credible, Creative and Resilient. 

Good business judgement, with high levels of integrity, solid negotiator and ability to be creative in providing potential solutions. 

Managerial Courage and excellent organisational skills.  

Strong verbal and numerical reasoning skills coupled with high levels of influencing and negotiation skills 

Operate effectively in a matrix environment with functional leaders with credibility. 

Experience

Minimum 2 years’ experience of 1st line management  

Knowledge of Retail and Distribution networks and Supply Chains 

Sales / Account Management / customer facing experience. 

Commercial experience, process improvement & operational experience. 

Preferred Education

Preferred Level of Work Experience

Remote Type

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.