Description & Requirements

WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently the #1 ranked consulting firm on Glassdoor Best Place to Work  list and have maintained a spot in the top four on Glassdoor’s list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.  

WHO YOU’LL WORK WITH

A key member of the Boston staffing and office operations team, supporting the local Staffing/Program Management team and Office Head.  

WHERE YOU’LL FIT WITHIN THE TEAM 

This role reports into a member of the Boston office Program Management team but interfaces closely across the full Program Management team, the Office Head, the Head of Boston Operations, and the Human Resources team. 

WHAT YOU’LL DO  

Associate Consultant (AC), Consultant and Manager programmatic support:

Ratings process - Drive the bi-annual consulting staff ratings process including:Collection of input ratings from direct lane managers/supervisorsCollate inputs and provide to Program Management team for review and final calibrationsSupport preparation of bi-annual "People Meeting" materialsTeam with the HR SSC to ensure consistent data is used in the review triggering process Be expert on and team with the HR SSC and local HR team to ensure consistent policies are applied in ratings processes and following through the review execution - e.g. policies for FEMPs, direct promotes, new managers, etc. Set the calendar for the cycle and draft communications to the case leadership team regarding key activities and deadlinesSend out final ratings to PD advisorsFollowing review delivery, team with HR SSC, local HR and staffing to ensure staffing is playing the right role in performance management - e.g. tracking of individuals on performance watch and stats/process, communications to PD reviewers, etc.  Promotions support – Work with AC and Consultant Promotion Committees to support promotion decisionsSupport diligence process including assignment of Guardians, preparation of diligence packs for Guardians, preparation of materials for committee meetings, and preparation of messaging to candidates Business school supportOrganize the overall business school support roadmap to lay out a plan for in-office events, dissemination of resources, and major decision deadlinesSupport the business school mentor matching process annuallyCoordinate admissions sessions with top MBA programs PD advisor assignments Run annual process to gather and collate input on preferences, match preferences and communicate assignmentsPrepare dashboard of current subscriptions and maintain master reference listManage ad hoc PD advisor assignments for transfers and interim advisorsSend out case kickoff communications to LT with PD advisors for team members 

Boston office talent operations support  

Support planning and execution of on-going staffing-driven and people-focused meetingsCoordinate directly with the members of the AC/C Program Management teams to prepare for and facilitate the regularly occurring affinity group meetingsCoordinate with the VP of Business Operations to prepare for Leadership Team and Partner meetingsWork with Program Managers to establish priorities, arrange for required content, and maintain an eye on continuous improvement of the meeting format and content Support end-of-year Partner Review ProcessGather inputs (generate templates, email stakeholders, clean data) and compile People Score model (convert raw inputs into 0-5 score based on rubric for each input)Track and compile inputs from Partner peer feedback processCollate inputs (Peer feedback, Upward Feedback, Practice Feedback, etc.) into prep document for all partners Ad hoc systems and analytics supportPartner with AC/C Program Management on survey and data requests needed to support talent initiativesRun ad hoc reports and analyses as requested by Program Management and Operations team, such as preliminary re-tenuring plans, intern assignment reporting and tracking, pyramid file maintenanceRun ad hoc operational data analyses; non exhaustive examples include:Occupancy/office attendance reportingBudget analysis and deep-divesFood service provider usage and performance reviews (in new building) 

ABOUT YOU

Bachelor’s Degree is requiredA minimum of 3 years of professional experience is required, preferably in client/professional services industryDeep knowledge of Bain & Company is preferableStrong customer service, meticulous attention to detail and organizational skills necessaryStrong analytical, problem solving and quantitative skillsOutstanding interpersonal, written and verbal communication skills are requiredAbility to deal with highly confidential information appropriatelyAbility to prioritize, meet deadlines, and juggle multiple tasks simultaneouslyExperience and proficiency with Microsoft Word/Excel/PowerPoint is required