Job Title: Specialist, Controls & Compliance Job Description 1. Responsible in managing and reporting of any client escalation and fraud . Drive fraud prevention activities across span 2. Conduct regular risk assessment activities on all processes – client or internally-initiated changes and per defined frequency (example: Outlier Analysis for trending fraud cases) 3. Review and update of FMEA document 4. Readiness to internal and external audits 5.Governance on all Contractual Requirements - Statutory & Regulatory 6. Education & Awareness (NHO, Communication Mailers, etc. Location: PHL Quezon City - CyberWest Bldg 8th Flr Language Requirements: Time Type: Full time2024-10-10 **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**