Kuala Lumpur, MYS
25 days ago
Specialist, Customer Acquisition ( Cantonese/Mandarin speaker)
Job Title: Specialist, Customer Acquisition ( Cantonese/Mandarin speaker) Job Description This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. **Sales Generation** · Deal Closure and Quotation follow up where applicable · Prospecting and hunting new prospects for the assigned SMB accounts · Drive the reach, frequency, yield for SMB segment · Build pipeline through a combination of cold calling, email campaigns and market research · Primarily focus on Endpoint Solutions and Advanced solutions product mix · Drive cross selling into Advanced solutions product mix · Develop adequate pipeline to ensure coverage and drive conversions · Customer issues and helping the sales team with upsells and renewals · Focused on building loyalty with existing partners · Support dormant reactivation campaign programs · Meet daily productivity on daily calls and quotes **Administration / Campaign Awareness** · Call down to drive communication awareness of any product campaign and promotions · Call down for RSVP registration for channel events · Work on Quote requests from the partners and follow up until sales closure. · Support the country SMB & GTM strategy to drive business outcomes · Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives. · Addressing customer issues and helping the sales team with upsells and renewals · Strong collaboration with existing internal and external stakeholders and partners **Knowledge, Skills and Experience:** · 3-4 years of sales and marketing experience preferred · Diploma/Degree in Business/ Marketing/IT or an equivalent discipline · Sound knowledge/passion in IT industry/products/solutions preferred · Should have a strong command over English and Mandarin · Strong communication skills and ability to work with multiple teams · Experience using CRM/ERP platforms and opportunity/lead qualification process · Collaborative work style, team player and customer oriented Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara Language Requirements: Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**
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