Specialist, Customer Acquisition ( Cantonese/Mandarin speaker)
Concentrix
Job Title:
Specialist, Customer Acquisition ( Cantonese/Mandarin speaker)
Job Description
This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.
**Sales Generation**
· Deal Closure and Quotation follow up where applicable
· Prospecting and hunting new prospects for the assigned SMB accounts
· Drive the reach, frequency, yield for SMB segment
· Build pipeline through a combination of cold calling, email campaigns and market research
· Primarily focus on Endpoint Solutions and Advanced solutions product mix
· Drive cross selling into Advanced solutions product mix
· Develop adequate pipeline to ensure coverage and drive conversions
· Customer issues and helping the sales team with upsells and renewals
· Focused on building loyalty with existing partners
· Support dormant reactivation campaign programs
· Meet daily productivity on daily calls and quotes
**Administration / Campaign Awareness**
· Call down to drive communication awareness of any product campaign and promotions
· Call down for RSVP registration for channel events
· Work on Quote requests from the partners and follow up until sales closure.
· Support the country SMB & GTM strategy to drive business outcomes
· Manage the sales and opportunity process through constant engagement with internal stakeholders including inside sales, product team, senior executives.
· Addressing customer issues and helping the sales team with upsells and renewals
· Strong collaboration with existing internal and external stakeholders and partners
**Knowledge, Skills and Experience:**
· 3-4 years of sales and marketing experience preferred
· Diploma/Degree in Business/ Marketing/IT or an equivalent discipline
· Sound knowledge/passion in IT industry/products/solutions preferred
· Should have a strong command over English and Mandarin
· Strong communication skills and ability to work with multiple teams
· Experience using CRM/ERP platforms and opportunity/lead qualification process
· Collaborative work style, team player and customer oriented
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
Language Requirements:
Time Type:
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