Specialist, Customer Acquisiton Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support) Location Mexico City, Mexico Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1528543EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Specialist, Customer Acquisiton Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. You Will: + Provide accurate weekly/ monthly/ quarterly sales forecast + Mastery of product knowledge and technical understanding of services to assess client requirements + Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage + Manage external competitive pressures and handle objections to retain customers or win new customers + Manage high volume of customer contacts through phone and email each day – majority of communication is outbound + Work with your team and management to provide a professional experience during all interactions with customers and prospects + Maintain the customer management system (CRM) to ensure all relevant data is captured + Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts + Work with a team and report directly to a Sales Manager You Have: + 2+ years of experience working in a customer service or sales capacity + Prior success in achievement of personal and team sales quota/goals + Experience in high-volume calling + Experience learning new technology and data + Problem solving skills + Excellent knowledge of MS Office programs + Experience working with Salesforce.com or similar CRM + Experience or willingness to work from home Location: MEX Mexico City Downtown Insurgentes Language Requirements: English (Required), Mexican Spanish (Required) Time Type: **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1528543EXTERNALENGLOBAL&step=1&utm\_source=none)