Job Title:

Specialist, Customer Acquisiton

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.

You Will:

Provide accurate weekly/ monthly/ quarterly sales forecastMastery of product knowledge and technical understanding of services to assess client requirementsInitiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usageManage external competitive pressures and handle objections to retain customers or win new customersManage high volume of customer contacts through phone and email each day – majority of communication is outboundWork with your team and management to provide a professional experience during all interactions with customers and prospectsMaintain the customer management system (CRM) to ensure all relevant data is capturedUndertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contractsWork with a team and report directly to a Sales Manager

You Have:

2+ years of experience working in a customer service or sales capacityPrior success in achievement of personal and team sales quota/goalsExperience in high-volume callingExperience learning new technology and dataProblem solving skillsExcellent knowledge of MS Office programsExperience working with Salesforce.com or similar CRMExperience or willingness to work from home

Location:

MEX Mexico City Downtown Insurgentes

Language Requirements:

English (Required), Mexican Spanish (Required)

Time Type:

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