**_What Customer Order Management contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution. **_Qualifications_** **_Internal_** + Open for B2 (minimum 5 years in CHIP), B3 and P1 + 5+ years tenure of experience, preferred (Internal Applicant) + Bachelor's degree in related field, or equivalent work experience, preferred **_External_** + College degree required + BPO / Shared Services experience + Knowledgeable with KPIs/ Metrics + Intermediate knowledge in Excel (lookup, pivot....) + Willing to work night shift, US Operating hours + Onsite training; hybrid upon certification **_What is expected of you and others at this level_** + Applies basic concepts, principles and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)