What Customer Order Management contributes to Cardinal Health

Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.

Qualifications

Internal

Open for B2 (minimum 5 years in CHIP), B3 and P15+ years tenure of experience, preferred (Internal Applicant)Bachelor's degree in related field, or equivalent work experience, preferred

External

College degree requiredBPO / Shared Services experienceKnowledgeable with KPIs/ MetricsIntermediate knowledge in Excel (lookup, pivot....)Willing to work night shift, US Operating hoursOnsite training; hybrid upon certification

What is expected of you and others at this level

Applies basic concepts, principles and technical capabilities to perform routine tasksWorks on projects of limited scope and complexityFollows established procedures to resolve readily identifiable technical problemsWorks under direct supervision and receives detailed instructionsDevelops competence by performing structured work assignments

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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