The Data Management & Reporting Specialist is responsible for developing, managing and delivering a defined program and/or product suite. They focus on continuous improvement of the databases, processes and products they work with. They will work with developers to develop features and expand capabilities based on market demands. They will maintain a product/program capability model as new capabilities are added. The Data Management Specialist is also responsible for engaging with relevant stakeholders, creating appropriate reports and informing about updates.

Requirements Management

Define the product strategy and roadmap for the relevant product or program. Maintain a capabilities model and identify missing capabilities for development  Support design and implementation to ensure requirements of internal and external customers are met on time  Work with subject matter experts to create, implement and update relevant standard operating procedures based on business needs  Research and keep up to date with new developments and upcoming technology/processes which might impact or benefit the business 

Data Collection and Analysis 

Gather data and information regarding the assigned program/product, using various enterprise tools and systems  Define, manage and track relevant KPIs; provide regular updates on performance to management or other key stakeholders  Create data visualizations and dashboards for internal and external clients to provide actionable insights and improve efficiency  Create and troubleshoot databases and queries and develop algorithms and scripts  Monitor data flow for the relevant area and in between databases and highlight issues  Create and publish relevant reports regarding the assigned product or program  Create and maintain optimal data pipeline architecture for the assigned area 

Product/Service Development 

Lead the development and implementation of assigned products, product updates or programs internally and externally  Manage the development of functionalities and capabilities with functional teams  Develop efficient, scalable and repeatable processes using large scale data sets for external and internal customers  Identify, design and implement process improvements  Support automation of manual processes and creation of scripts to apply machine learning and / or predictive analytics where relevant 

Stakeholder Engagement 

Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment  Develop strategy to promote the relevant product/program to internal and external audiences  Develop the relevant materials to engage internal and external stakeholders Bachelor’s Degree (or local equivalent) in Mathematics, Engineering, Information Data Services, Data Science or related discipline. Minimum experience of 3 years in data management, data analytics, business intelligence or in an area related to their assigned product/program Experience and knowledge in SQL, Python, and Advanced Excel Integrity with strong sense of trust and responsibility Ability to learn new knowledge and skills quickly Strong problem solving and communication skills Experienced with Microsoft Office applications Strongin reading, written and spoken English Possess data analytical skills and logical thinking Attention to details and result-oriented Self-motivated and willing to work under pressure Strong organization skills and ability to follow documented procedures Strong problem solving and communication skills Background in freight forwarding, consolidation and logistics is preferred