Job Title:

Specialist, Deposits

Job Description

To process, monitor and control transaction processing for Payments related to Deposits across APAC WITH THE OBJECTIVE to facilitate smooth functioning of operations while meeting the Operations Objectives of the client for all the sites handled. To be compliant with alert management keeping in par with guidelines and policies.

Direct Responsibilities

Query MANAGEMENT: Management of Deposits related transactions to ensure that they are accurate, as per the prescribed service delivery standards and as per the SLA with the sites.

–Inputting and Verifications of Deposits deals like, liquidation, maturity, creations etc.

–Subject matter expert for the products in charge

–Be the point of contact for stakeholders on resolving and answering queries

2. OPERATIONS RISK MANAGEMENT: Implement and monitor control plans and pay attention to risk related areas in operations.

3. COMPLIANCE: Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.

Contributing Responsibilities

1. OPC: Contribute to the Operations Permanent Control framework

2. CUSTOMER SERVICE: Monitor turnaround times, and operational efficiency. Resolve queries and maintain clear communication with onshore counterparts

3. CLIENT RELATIONSHIP MANAGEMENT: Support Middle Office to address ultimate client needs and resolve customer complaints if any.

4. INFORMATION MANAGEMENT: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team

5. SWIFT knowledge: Should have good knowledge on SWIFT related payments and messages to handle investigations queries raised by clients.

6. Reconciliation: Should have knowledge on account reconciliation

Experience: Minimum 3 years

Qualification: Bachelor Degree and /or Master Degree

#LI-DNI

Location:

PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,

Language Requirements:

Time Type:

Full time

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