Hunghom, Kowloon, Hong Kong
6 days ago
Specialist, Digital Platform (Broker Onboarding & Service Enhancement)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) /  Description du poste (titre)

We're seeking an experienced candidate to join our team at Sun Life Hong Kong IT. This role is essential for supporting the comprehensive system integration between our digital platforms and brokers' platforms.

This role will be responsible for the entire integration process, ensuring seamless connectivity and functionality. This includes coordinating with various stakeholders, implementing best practices, and ensuring that the integration aligns with business objectives and regulatory requirements.

The ideal candidate will possess strong technical skills, a deep understanding of digital platforms, and the ability to collaborate effectively with both technical and business teams to drive successful broker integration.

Preferred skills (heading) / Compétences particulières (titre)

API Development: Proficiency in designing, developing, and managing RESTful API, Swagger and OAuth 2.0.Strong experience with Node.js, Java, Spring Boot and Hibernate ORM development.Microservices Architecture: Knowledge and hands-on experience with microservices architecture.Docker and Containerization: Proficiency in using Docker for containerization and deployment.Cloud Platforms: Experience with cloud platforms like AWS, Azure, or Google Cloud.Database Management: Familiarity with both relational and NoSQL databases.CI/CD Pipelines: Experience with continuous integration and continuous delivery (CI/CD) pipelines using tools like Jenkins, Bitbucket, SonarQubeVersion Control Systems: Proficiency with Git and version control systems.Security Best Practices: Knowledge of security protocols and best practices for securing APIs and data.Performance Optimization: Skills in optimizing system performance and scalability.

Qualifications (heading) / Compétences (titre)

More than 5 years solid experience in systems design, development and implementationProven track record of successfully delivering digital solutions and large-scale system integrationsStrong knowledge of digital technologies and trends relevant to the financial / insurance sectorHands on experience in programming, API design and development, with good understanding of best practices for API design pattern and integrationExcellent understanding of software development life cycleContinuous Improvement on system stabilization experience desirableStrong communication, collaboration, and inter-personal skillsExcellent analytical, problem-solving, and decision-making skills.Fluent in English

Responsibilities (heading) / Responsabilités (titre)

Broker Onboarding Journey Digital Enablement:

Supporting the entire broker onboarding system integration process, from initial requirement to full platform integrationCoordinate with internal teams and brokers to ensure all technical, regulatory, and operational requirements are metProvide ongoing support and training to brokers, ensuring they can effectively use the platformIdentify and resolve issues promptly to minimize disruptions and ensure the service-level agreement (SLA).Gather users/brokers feedback and analyze System/API performance to inform future improvements.Provide hands-on technical support during the integration process.Assist the creation and maintenance of technical documentation for all broker platformsMaintain an active knowledge base for Broker platforms related material and system documents

Job Category:

IT - Technology Services

Posting End Date:

30/03/2025
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