Specialist, Fraud Monitoring (Shifts) – Vilnius, Lithuania
Would you like to help customers with the risks of financial fraud? Are you ready to work for a company that has fully embraced digitalization? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as a Specialist, Fraud Monitoring.
Western Union powers your pursuit.
You’ll work in our Digital Risk division, Digital Monitoring Team, and will monitor newly developed fraud patterns, perform analysis of high-risk transactions, and determine if transactions are fraudulent. The responsibilities might increase depending on business needs.
Role Responsibilities
Monitor and analyze digital transaction activity to identify potential fraud patterns.
Conduct analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
Assess and recommend risk decision rule changes to manage new fraud patterns.
Recommend new and enhanced fraud monitoring reports and processes to continually improve fraud monitoring.
Perform active supervision and manage his supervisor’s special projects and agenda.
Perform Quality Assurance Monitoring evaluations.
Work closely with other Digital teams to share fraud patterns and mitigation tactics.
Investigation and analysis of credit risks, working with guidelines established by the organization.
Understand industry dynamics and trends to identify service & support products, opportunities and partnerships.
Be flexible and open to new responsibilities.
Role Requirements
Bachelor’s degree in Business Administration, Finance, or equivalent experience.
1-3 years of analysis, reporting, or fraud monitoring experience; familiarity with Business Rule Management engines is an advantage.
Demonstrated analytical, organizational, and customer service skills, with the ability to grasp new concepts quickly and deliver results.
Strong communication skills, self-motivation, and a proactive, results-oriented approach; confidence in making decisions with minimal supervision.
Proficiency in Microsoft Excel and at least basic SQL knowledge.
Fluent in English (written and verbal); additional language skills are an advantage.
Ability to work under pressure, both independently and as part of a team.
Availability to work shifts, including weekends and holidays.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Salary
The monthly gross base salary range is 1708 – 2508 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that align with individual and company performance. Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Lithuania specific benefits include:
Private Health Insurance (3 options)
Life & Accident Insurance
Additional days off
Wide variety of discounts and special offers
Free Fitness facilities
Volunteering activities
Referral program
Relocation Buddy support upon request
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-DD2
#LI-Hybrid
Estimated Job Posting End Date:
01-15-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.