JOB DESCRIPTION DATE: January 2025 TITLE: Specialist, Mission Data Analyst RESPONSIBLE TO: VP Data Analytics and Business Intelligence DIVISION/DEPART: Data Analytics and Business Intelligence SUPERVISES: N/A FLSA STATUS: Exempt SUMMARY: The Mission Data Analyst will serve as a data analyst and data owner for Mission related data (in conjunction with other domains). This position sits on a centralized data team which focuses on utilizing data and analytics to foster a deeper understanding of trends, challenges and opportunities faced by both Goodwill membership organizations and the Goodwill mission. BASIC FUNCTION: + Extract the most relevant insights from large data sets to provide concise and impactful metrics in support of the Mission team and the impact GII and the network have within the community. + Analyze and interpret structured, semi-structured and unstructured mission data from various grants and the “opportunity accelerator” data to help create a more comprehensive evaluation of program outcomes to describe and measure impact. + Collaborate cross-functionally across the organization with a focus on the Mission team to mine, analyze and help structure data from databases to communicate program outcomes and impact. + Work collaboratively across different teams and within the Data Analytics and Business Intelligence team. + Handle unstructured data and perform investigative analysis and translate data into actionable insights that help guide strategy and mission team efforts. + Create data visualizations using Power BI. SPECIFIC DUTIES 1 : + Work to help organize currently large, noisy, structured, and unstructured data across a broad range of applications in a way to help better analyze, manage, visualize, and ultimately report out on the most important and relevant information. + Collaborate with various teams to gather, analyze and develop KPIs from mission data developed from grants and the "Opportunity Accelerator" program. + Develop a comprehensive understanding of Goodwill mission and grant programs including theory of change and various program models. + Manipulate, structured, semi-structured and unstructured data sets to extract meaningful insights. + Conduct investigative analysis to identify trends, patterns, and key metrics. + Develop and maintain data visualizations using Power BI to present findings clearly and effectively. + Work closely with the Mission team to ensure data accuracy and integrity. + Communicate findings and insights to stakeholders in a clear and concise manner. + Assist in the development and implementation of data analysis methodologies and best practices. + Stay updated with the latest trends and technologies in data analytics and visualization. + Support GII Mission team research project design and execution with a focus on actionable insights. + Coordinate with Performance Analyst position to devise a strategy for collection and calculation of Mission related KPIs and report KPIs regularly. RELATIONSHIPS: Internal: Frequent contact and collaboration with GII colleagues with focus on the mission team. GII Members: limited by occasional contact and consultation with local Goodwill member leaders. External: Communicate with vendors and other relevant parties as needed. Government Officials: Very limited SKILLS NEEDED 2 : + Strong analytical skills such as data collection, data cleansing, data mining and data visualization (experience with PowerBI , Fabric, and Synapse preferred) + Excellent organizational skills: planning, ability to prioritize projects, manage multiple tasks simultaneously, set and meet deadlines, and adhere to schedules. + Able to translate and communicate data and insights within context of uncertain or emerging trends and has ability to knit disparate pieces of data together to form a compelling narrative that connects insights to business strategies & outcomes. + Proficiency in standard statistical analysis packages (R, SAS, SPSS, etc.) + Proficiency in impact analysis. + Superior interpersonal and customer service skills. + Strong problem-solving skills and ability to move between strategic thinking and tactical execution. + Ability to relay data and insights to Goodwill members and GII stakeholders in a clear and concise manner that compels action. + Excellent written, electronic and oral communication and presentation skills. + Ability to work effectively both independently and collaboratively as part of a team within GII and with local Goodwill members and representatives of outside organizations. + Demonstrated effectiveness in managing multiple projects and priorities with quality results and on-time delivery. + Effective with an array of computer applications, webinar and intranet mechanisms. Proficiency in web research, Word, PowerPoint, Excel, Outlook required. + Brings unique perspective to challenge thinking and drive action and willingness to learn and dig below surface-level for actionable discoveries. EDUCATION: Bachelor’s Degree in Public Administration with a focus on Data Analytics, Social Sciences with a focus on Data Analytics, or related field or equivalent combination of education and experience. Coursework in Marketing, Communications or related field desired. EXPERIENCE: One to three years’ experience in data, marketing, communications or some combination thereof. DECISION MAKING: Decisions on scheduling tasks, determining priorities, managing time and fiscal recommendations. Monitors and assesses risks and opportunities in the areas of capitalization and finance. Makes recommendations to management for action. SUPERVISION: General supervision. The work is reviewed primarily for the quality of outcome. Guidance and review may be required for some projects. PHYSICAL EFFORT: Sedentary, lifting 10 pounds maximum. Walking or standing is required only occasionally. Requires long hours at a computer. Travel is required. EMOTIONAL EFFORT: Moderate. Occasional short deadlines. Work environment periodically hectic with occasional periods of moderate stress.