At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

通过微信等新技术、新形式，采用多样的沟通方式，为营销员提供更加优质、高效、便捷的服务，不断提高服务体验，全力支持渠道业务发展。

工作职责：

1.各类线上咨询、申请的全流程操作，疑难案件的初审及上报。

2.熟练完成营销员在线的咨询、申请。

3.持续创新，及时发现服务中的问题和痛点，并给出可行的解决方案或建议，不断提升服务体验。

4.根据服务中的常见问题及核保、理赔等各模块规则更新，主动制作及推送宣传资料（包括但不限于图文消息、视频等）。

5.与中后台各部门的良好沟通，做好前线和后援的桥梁，简化流程，提升后援部门工作效率。

7.有风险敏感性，及时发现工作中的风险点，配合主管做好风险防范和处理。

岗位要求：

1. 本科及以上学历，2年以上保险相关经验。
2. 认同公司文化。
3. 良好的沟通协调能力、团队合作精神,一定的抗压能力。
4. 具有变革意识、创新精神及持续改进的能力。
5. 熟练操作办公软件。

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.