Specialist, Order to Cash Location: Lodz, PL, 90-530 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! About the role: The primary role of the O2C Specialist is to perform the credit granting process, assess the risk of customer portfolio, ensure timely and accurate application of customer incoming cash and maintain the reasonable and reliable level of rebate provision. The O2C Specialist recommends credit limits and terms for new customers and conducts reviews for existing customers to optimize credit risk. Proposes and implements risk mitigation tools and proactively informs Business about changes in risk portfolio. Ensures customer accounts are well maintained and reconciled. The O2C Specialist is responsible for efficient management of credit and cash allocation processes to deliver timely the highest quality and not to impair company objectives and relations with customers. Builds and enhances relations with internal and external customers with varying approach. Key responsibilities: + Processes incoming payments in compliance with financial policies and procedures, processes direct debit, cheques and BoE payments + Manages the outstanding unallocated payments, contact customers to obtain payment details and make appropriate + Clearing on customer SAP account + Reconciles the accounts receivable ledger to ensure that all payments are accounted for and properly posted + Makes credit decisions based on external credit reference information and internal data within authorization limits + Prepares the reports with insured invoices, make analysis and give recommendation for insurance extension and apply for credit limit + Insurance to insurance company + Assesses credit risk and perform creditworthiness analysis of the customers + Controls the utilization of credit limits, anticipating and increasing credit limits on time + Maintains accurate credit data + Supports resolution of customer queries / deductions + Proposes write off of irrecoverable receivables, provide regular analysis of credit balances on AR + Identifies changes in payment patterns and propose action to avert indebtedness + Updates process instructions based on changes in the process + Performs accounting activities related to trade rebates and commission (creation, settlement, adjustments and reconciliation of provision) About you: + Master degree in a field of Finance, Economics or comparable + 2 years of professional experience at similar role + Previous experience in shared services or BPO industry is an advantage + Experience in credit management / risk assessment / cash application / reporting is preferred + Participation in process transition is an advantage + SAP general knowledge + Fluency in English and one additional European language is a must (French, German, Italian, Spanish) We offer: + Employment on a regular basis in the sweetest company in the world. + Annual bonus based on your work results. + Lunch card to be used for groceries and restaurants. + Private medical care in Lux Med (basic package fully financed by BC). + Fit Profit sports card co-financed by BC. + PPE: we care about your future, and we save money for your retirement. + Cafeteria Program as a part of Social Fund. + Group life insurance. + Hybrid working model: min. 8 days in the office a month. + As part of our work-life balance culture, we can start work between 7 am and 10 am. + Free consultation with a lawyer once a quarter. + Chocolate! Yes, surprising but we have chocolate in the office, for Christmas, BC’s Birthday, and many other occasions during the year. + And if chocolate is still not enough, you can join one of our theme clubs, where together with other employees we develop our passions and interests. + Daily delivery of fresh fruits and veggies to the office. + You can purchase our sweet products with a special discount. + Relax zone in the office and plenty of options to choose from: PlayStation 5, football table, pool table, Ping-Pong, library, table games, and massage chairs. + Sport @work? Sure! We have treadmills and indoor exercise bikes with a laptop station. + We like to party as much as we like chocolate! We have integration budgets we can use for team events. + Forever Chocolate and Event Team: you can join them and have a real influence on social life in BC and CSR activities. At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth. If you want to learn more about Barry Callebaut, please find further information here. Were you missing anything in this job ad? Please share your feedback with us by clickinghere (https://app.talenthub.io/feedback/ad81b0fb66d2416990060452e7511e45?default\_lang=en) .