Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, Product Management

Specialist, Product Management

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview:

The Account Opening and Identity team is looking for a Specialist, Product Management to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. They will also manage and maintain existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.

The Product team is part of Mastercard’s Open Banking division and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock FinTech innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Banking platform to deliver some of the industry’s most compelling services. Open Banking is a fast-growing area of Mastercard's business, and this team is a key driver of new capabilities and a very exciting place to work!

Role:

• Manage elements of projects within a product life cycle
• Compile market research to support improvements to products
• Liaise with various product and engineering teams and compile data to support the development of business case justification
• Research and identify potential partners for evaluation as business partners to support product areas
• Gather information to assess MasterCard's competitive positioning versus market

About You

We are looking for a highly energetic product professional who is willing to jump into an ever-evolving team and hit the ground running. While our primary roles are well defined (i.e. improving key performance indicators and enhancing our existing solutions), we are all jumping in to help deliver on exciting strategic business objectives for Mastercard, which means partnering with sales and growth teams to take our products to market at scale and engaging with Operations to ensure the best possible customer experience, to name a few. You are collaborative, accountable, and passionate about being part of a highly valued team. You have a desire to think, define and execute on product and business driven priorities.
• Strong interpersonal, written and verbal communication skills
• Strong organizational, planning and follow-up skills
• Strong analytical skills desirable
• Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard
• Self-motivated with a proven track record of delivering success while operating within a team

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.