Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Specialist, Product Management (Mastercard Research Center)OverviewMastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
The Mastercard Services global product team is seeking a Specialist to support the evolution of consumer research in the Business &Market Intelligence business.
Role
Generate key insights and independently perform analysis on primary research survey data using tools like Python, R, Excel, etc.
Create effective, impactful, and quality assured storylines and PowerPoint presentations
Expertise in integrating and transforming survey data into meaningful insights using Power BI, ensuring accuracy and clarity in data visualization.
Rigorously and logically identify issues covering client problem
Synthesize analyses into clear, sound recommendations; Supports in structuring and writing reports and developing client ready presentations
Takes responsibility of designing questionnaires and survey link checks.
Manage external relationships with market research vendors, third party suppliers in compliance with all Mastercard policies and procedures
Ensures top notch quality work by conducting thorough reviews of the work done by external vendors
Actively participate in business development support and thought leadership activities and ensure knowledge, know-how and best practices are shared and leveraged internally to continuously improve quality and productivity
All About You
Bachelors in Engineering/Statistics/any other related field. MBA preferred.
Experience in consulting or market research industry, hands-on business analysis, report generation and story boarding.
Strong experience in developing and maintaining Power BI dashboards and reports, with a focus on visualizing survey data.
Financial Institution or a Payments Industry experience is a plus
Strong Excel and PowerPoint skills
Must be comfortable using tools like Python/R/SPSS
Experience in designing questionnaires, vendor management, and working with market research data
Presentation skills, ability to communicate complex ideas effectively both verbally and in writing in English
Comfortable with conducting analysis on survey data
Comfortable in writing reports
Comfortable with high performance culture; with ability to multi-task in a fast-paced, deadline-driven environment
Excellent analytical skills and attention to details
Ability to work on a team or independently
Excel VBA macro experience is a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.