How you'll help us Keep Climbing (overview & key responsibilities) The specialist will be responsible for effectively managing, promoting, reporting updates to internal leadership, and developing strategies to increase usage/performance on three CBP programs: Air Exit, Mobile Passport Control, and Global Entry. Additionally, individual will interact with government agencies, such as CBP, regularly, on Delta's performance and updates to these programs, as well as partner with CBP to launch new technology/processes that will improve these programs and operational performance. **Other responsibilities required include:** + Receive, record, track, trend, analyze, and developreports on operational performance of TSA checkpoints in Delta's hubs,including the development of strategic, industrial engineering programs toassist these agencies with throughput and operational improvementopportunities. This includes site visits to Delta hubs and focus stations andpresenting strategies, improvement opportunities, and facilitating programlaunches with TSA leadership. + Develops both strategic and tactical plans that createa safety-conscious environment resulting in employee safety and well-being. What you need to succeed (minimum qualifications) + Three to five years inaviation operations, program manager, industrial engineering or similarbackground preferred. + Should be strongly proficientin Microsoft Excel, with knowledge of SQL strongly preferred. + The ability tomanage multiple projects or tasks and provide reliable, high-quality resultsunder stressful situations in a fast-paced environment required. + Must becomfortable communicating with all levels of people - both internal andexternal. + Must be performingsatisfactorily in current position. + Consistently prioritizes safety and security of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Bachelor's degree Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitive salary, industry-leading profit sharing program, and performance incentives + 401(k) with generous company contributions up to 9% + Paid time off including vacation, holidays, paid personal time, maternity and parental leave + Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits + Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages + Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health + Domestic and International space-available flight privileges for employees and eligible family members + Career development programs to achieve your long-term career goals + World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint + Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies + Recognition rewards and awards through the platform Unstoppable Together + Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here