Why SoftwareOne? SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands awith sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en The role Order Processing Management: Oversee all operational tasks related to order processing, loading, and invoicing for milestones concerning Microsoft (MS), Microsoft Volume (MV), and Service (SVC) orders. Azure EA Recurring Billing: Ensure the creation of Azure EA recurring billing Sales Orders promptly. Coordinate the upload of Azure Report Raw files to the designated Teams Channel on the 10th of each month. Ensure creation and posting of all Sales Order Contracts (SCO) by the 20th of each month. Order Processing Documentation: Coordinate with Sales Contract Coordinators (SCC) and Account Managers (AM) to gather complete documents and information for order processing, including: Purchase Order (PO) copy or signed Quote. Quote with accurate Quantity (Qty), Stock Keeping Unit (SKU), Coverage Date, and Contract details, especially for MV licensee details (contract renewals). Ensure sufficient Credit Limit upon Quote creation (SCC/AM). Perform Accounts Receivable (AR) checks to prevent pending orders. Will process documentation for both Public sector and Commercial teams Services Billing Management: Ensure accurate billing with complete documentation, including: Proof of Execution (POE). Statement of Work (SOW), Contracts, or MS Purchase Orders (PO). SKU/Quantity (Qty) details. Project (PRJ) information. Milestone Billing tracking. Value and funding sources (Vendor or Customer Funded). Vendor & Customer List Maintenance: Maintain and update the vendor list to streamline Purchase Price Quotation (PPQ) requests. Process renewal of vendor & customer accreditation and PHILGEPS (Philippine Government Electronics Procurement System). Monitor progress of uploaded invoice in customer portal. Order Related Issue Support: Assist with various order-related issues, including: MS License Association. Missing or inaccessible license keys or downloads. Welcome email and registration support. Customer vendor accreditation processes. Coordination with finance on pending Account Receivables issues. Document printing for invoice attachments. Requests for credit limit increases. Tracking Purchase Order deliverables for on-time delivery. Collaboration and Coordination: Collaborate with the Commercial Team to plan upcoming Purchase Orders for the month. Provide accurate billing contact information to finance in coordination with the Account Management Team. What we need to see from you Qualifications: Minimum 2 years of work experience. Bachelor's degree in Business Administration, Finance, or related field. Proven experience in operations management or a similar role, preferably in the technology sector. Strong understanding of order processing procedures and compliance requirements. Excellent organizational and communication skills. Ability to work efficiently under pressure and meet deadlines. Proficiency in Microsoft Office Suite and order management systems. Attention to detail and problem-solving skills. Good communication in English skills. Job Function SW&C Marketplace Delivery Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.