Returning Candidate? Log back in! Specialist I, Prior Authorization Location US- ID 2025-4181 Category Customer Service/Support Position Type Full-Time Remote Yes Company Navitus About Us Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them. At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new ideas and share a passion for excellent service to our customers and each other. Pay Range USD $16.13 - USD $18.97 /Hr. Work Schedule Description (e.g. M-F 8am to 5pm) Shifts Vary Remote Work Notification ATTENTION: We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming. Overview

Navitus Health Solutions is seeking a Prior Authorization Specialist I to join our Prior Authorization department! 

 

The Specialist I, Prior Authorization (PAS) will review, process, and troubleshoot incoming Prior Authorization requests for various medications. The Specialist I, Prior Authorization (PAS) will accurately process the requests according to regulatory and client specific guidelines. The PAS will work with other team members to meet the departmental performance metrics and maintain compliance. The PAS will work with clinical to ensure requests are processed accurately and timely. The PAS will process requests that come in via phone, fax, and web submission.

 

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team? 

Research and analyze electronic and manual claims. Apply troubleshooting skills to resolve issues as allowed by the individual benefitCommunicate prior authorization criteria to providersAct as a provider help desk specialist to aid providers in submitting prior authorization requests, providing formulary product information, and communicating prior authorization request statusDevelop and maintain knowledge of Medicare D, Medicaid, and/or Exchange programsParticipate in ad hoc or regularly scheduled Prior Authorization projects or projects for other Navitus departmentsProtect all personal health information and abide by all HIPAA regulations and confidentiality requirementsUtilize work down time for personal and professional development through such activities eLearning classes, participation in the Navitus CPhT program, and by continually reviewing all available resources used in prior authorization processingMaintain scheduled hours and demonstrate flexibility to aid in hour coverageOther duties as assigned Qualifications

What our team expects from you?

A high school degree or equivalent. Post high school education desired such as L.P.N., Certified Pharmacy Technician, Medical Terminology, or Medical TranscriptionistPrevious customer service experience requiredPrevious data entry experience preferredExperience in health insurance/pharmacy insurance or managed care organization preferredPrior authorization processing experience desiredExperience in a PBM or managed care call center desiredExperience in a mail or retail pharmacy setting desiredExperience with Medicare and/or Medicaid regulatory guidance desiredParticipate in, adhere to, and support compliance program objectivesThe ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus? 

Top of the industry benefits for Health, Dental, and Vision insurance20 days paid time off4 weeks paid parental leave9 paid holidays401K company match of up to 5% - No vesting requirementAdoption Assistance ProgramFlexible Spending Account

 

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