Job Summary The Specialist I Human Resources completes administrative tasks in Human Resources in an accurate and timely manner. The nature of this position requires good judgement due to the confidential nature of information. Areas of administrative tasks may include new hire onboarding, compliance with labor laws and funder regulations, benefits administration, recruitment, compensation, learning, employee relations, record keeping or HRIS functions within the Human Resources team. Essential Job Functions + Assist and complete assigned tasks in accurate and timely manner. + Provide excellent customer service to all internal and external customers in verbal and written communications, including timely follow up on inquiries. + Maintain employee records and documentation. + Prepare and assist with new hire paperwork and onboarding processes. + Respond to verifications of employment and public service loan requests. + Respond to and resolve inquiries following established practices and protocols utilizing best practices that demonstrate alignment with Hillside’s organizational values, policies and protocols. + Maintain thoroughly documented procedures that ensure efficient workflow. + Participate in continuous process improvement of existing processes. + Complete accurate data entry, run reports and complete audit review of all tasks performed in any and all HR systems. + Support the HR team with assigned projects. + While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience + High School or GED required + Minimum of 2 years of experience in human resources, payroll, or other office administrative duties Special Requirements + Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated : + Demonstrated skill handling sensitive, complex, and confidential information + Commitment to development of credibility within the Human Resources team and with Hillside’s employees through managing commitments + Strong computer skills including Microsoft Excel and Word + High attention to detail and excellent organizational skills + Proactive and dedicated approach to professional development and continuous expansion of functional knowledge base Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + The following physical demands are required: + Occasional sitting (up to 6 hours) + Occasional standing (up to 2 hour) + Occasional walking (up to 2.5 hours) + Occasional driving (up to 8 hours) + Continuous balancing (up to 8 hours) + Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) + Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis + Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) + Occasional exposure to dust, fumes, gases or chemicals is apparent + Ability to change positions as needed $21.40 Minimum pay rate, $31.00 Maximum pay rate, based on experience. At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year. Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day. Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled. Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us! Requisition ID: 2436