We are seeking a talented individual to join our investment team at Mercer. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.
Specialist - Investments
OCIO – Fund Reporting – Investment Solutions
We are seeking a highly motivated Fund Expenses specialist to join our growing team within the Fund Reporting unit at Mercer. You will play a crucial role in overseeing the approved Fund Expenses of the Funds, associated accruals, reviewing Total Expense Ratio (TER) calculations and monitoring quarterly movements, monitoring voluntary caps and max fee thresholds. In addition, where required you will support the review and processing of invoices associated with Fund Expenses and direct Mercer expenses. This is a visible role that requires close collaboration with internal and external stakeholders, including investment teams, Client Teams, Legal, Compliance, and other operational teams.
This role will primarily be focused on the Fund Expenses Oversight. The role will be multi-faceted and fluid, ideally requiring an individual that has a diverse background across Funds/Asset Management. The successful candidate will be able to manage the successful delivery to a high standard of routine, defined BAU tasks as well as use their own initiative to navigate queries, assist with process improvements and enhancements and adapt quickly to change in the business operating model.
We will count on you to:
Own drive and deliver BAU fund expense/invoicing tasks, ensuring SLAs are always met and work is delivered with 100% accuracy.
Adopt a “right first time” approach to your work.
Maintain all Fund Expense data and associated matrices with 100% accuracy ensuring new additions/changes go through necessary four eye check.
Ensure sufficient scrutiny and reconciliation of service provider calculations as part of oversight processes to identify issues and errors. Work with service providers to resolve issues in a timely manner and hold them accountable to their SLAs.
Review and approve Fund Total Expense Ratio (TER) reporting within SLAs and make available to internal parties as required.
Create Fund Budgets for new funds.
Calculation of Fund Termination buffers
Quarterly TER movement report to Fund Expense Committee (FEC)
Estimate Ongoing Charge calculations for new share classes.
Perform quarterly max fee checks.
Communicate accrual updates to Fund Administrator.
Challenge existing processes to always ensure value add and to remove any inefficiencies in processes.
Ensure appropriate escalation of issues that may impact reporting SLAs or accuracy levels.
Support senior members of team and team manager as required with projects, initiatives, training etc.
Collaborate with the wider business to understand and learn the business model, Mercer’s products and develop Fund Expense & Invoicing expertise to become a team SME.
Continuously support new client solutions, assist in assessing the operational impact of such new offerings and solution enhancements required for Fund Expenses & Invoicing.
Ensure supporting procedures are accurate and kept up to date with a minimum annual update.
Develop and drive process improvement initiatives to improve quality and efficiency including the use of AI technology where possible.
Assist in training junior team members where required.
Foster positive relationships with all stakeholders in India and Ireland.
What you need to have:
Funds or Asset Management experience within a leading Administrator and/or Fund Manager/Investment Manager (minimum 2 years’ experience) with an understanding of core Fund Operations, including Fund Accounting, Middle Office and Transfer Agency.
Education/ Qualification: Candidates having MBA/CFA/FRM is an added advantage.
Practical experience and knowledge of various asset classes, including securities, loans, derivatives and pooled funds is desirable.
While not essential, experience in investment fund expense oversight and invoice payments of fund expenses would be an advantage.
Strong academic background in Accounting/Finance/Economics or related field essential.
Strong communication skills essential.
Ability to work independently on delivery of work items.
Energy, tenacity and resilience. Highly motivated, driven and focused.
Attention to detail with the ability to prioritize and navigate multiple deliverables.
Openness to working with various systems and a strong aptitude for learning and adapting to new technologies.
Ability to work under own initiative & under pressure to meet deadlines.
Strong data solution focus with prior complex data project experience desirable but not essential.
Champions collaboration within an organization to achieve shared vision. Seeks out cross business collaboration opportunities.
What makes you stand out:
Ability to work as part of a team.
Excellent verbal and written English and communication skills
Ability to absorb new information quickly.
Managing Relationships: Demonstrates the ability to build relationships with colleagues from a variety of different divisions / Demonstrates effective communication skills.
Planning and Organising: Is able to prioritise workload effectively in order to support the team.
Ability to own drive and deliver own work.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan(NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenterand Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedInand X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.