About this opportunity
This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 2nd Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
•    We believe in trust – we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity – trying new things and learning from our mistakes.
What you will do
•    Provide 2nd Level support for the Packet Core Operations Data Network and serve as the Operations Subject Matter Expert in Packet Core that includes GSM, GPRS, WCDMA, LTE technologies. Nodes include vEPC (Evolved Packet Core) i. e. MME/EPG on Virtual Platform
•    Multi-Vendor Platform i.e. Cisco/Huawei/Ericsson/Nokia/ZTE not mandatory but preferred.
•    Provide input and suggestions to improving all operational aspects, related to the Packet Core Services and Network infrastructure which could add value into increasing the quality of the Packet Core Services - end to end.
•    Assess need for any system reconfigurations (minor or significant), make recommendations, and execute them as required.
You will bring.
•    Work with the Cross Domain team to ensure the integration of the Packet Core Technologies within the Operations processes.
•    Will organize and produce weekly and monthly reporting and perform trend analysis to assist in the support of Packet Core Services
•    Interface with internal groups such as Technical Operations and SOC as required.
•    Provides input to and is a primary contributor to post mortem activities (RCA) related to network outages.
•    Interact with the other Service areas (IP and Backbone) for continuous maintenance and monitoring of the Packet Core Infrastructure as necessary.
•    2nd Level Assurance Support Activities & Incident Management 
•    Problem Management and System Administration 
Key Qualification:
•    Qualifications: [Degree in Electronics and Communication Engineering].
•    Total Experience:  6 +years in Telecom Industry.
•    Packet Core Technology: GSM/GPRS/EDGE/WCDMA/LTE

Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
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​What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Job details: Technical Authority Expert

Job Stage: Job Stage 6

Primary Recruiter: Shivani Sah

Hiring Manager: Tarun Kumar