About this opportunity:

We are now looking for a Backoffice RAN Engineer having Ericsson Experience on LTE/5G NSA & SA technology, with end-to end understanding of the latest Mobile Networks architecture to drive and support various 5G & other new Technologies related tasks & deliveries in Managed Services Operations.

What you will do

Handling of operational Issues from process & tools perspective for 5G & new technologies.
Technical troubleshooting & resolution of daily operational issues.
Knowledge sharing & other initiatives in MS Operations.
Support automations-based development initiatives for 5G Operations.
Collaborate with different teams IP/MPBN/TX/CORE etc. for resolving issues.
Participate in knowledge transfer, documentation, and information sharing.
Coordination with Support team for Cases resolution and RCA’s
flexible to work in 24*7 planned shifts including night shifts.

You will bring

Good Understanding of LTE, NSA and SA architecture for RAN Services
Hands ON exposure on Ericsson RAN equipment for Operations, Troubleshooting, faults rectification & Solution support for LTE/5G SA/NSA
Hands ON exposure & understanding to 4G and/or 5G associated KPIs & counters.
Protocol level knowledge with E2E call flow and CTR traces analysis skills.
Good Understanding of end-to-end connectivity of telecom nodes.
RCA analysis and closure of issue with final solutions.
Understanding and experience on various specifications & standards 3GPP, IETF etc. is desired.
Knowledge on cloud RAN fundamentals & understanding on 5G use cases.
Handling & troubleshooting of Customer complaints issues w.r.t NW
Analyzes, prepares, implements the change activities-configuration changes, upgrades, migrations, and expansions of RAN Node systems.
Knowledge of Trouble ticket/CR process.

Key Qualifications:
Education: Engineering Degree
Minimum years of experience: 8 to 12

Other Competence

Ericsson knowledge (Plus)
Innovation
Teamwork
Leadership
Approach to Change