JOB DESCRIPTION: Specialist Real Time, Client Solutions

ABOUT FACTSET:

FactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant access to accurate financial data and analytics around the world. FactSet clients combine hundreds of databases from industry-leading suppliers into a single powerful information system.

VALUES THAT DEFINE OUR CULTURE

We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe.

Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.

PROCESS BRIEF

Data Solutions Client Services (DSO) is the industry-leading provider of FactSet and third-party content. It focuses on three pillars of Connected Content, Digital Delivery, and Client Workflow Solutions, with a focus on client and provider partnerships. DSO clients seamlessly access organized and connected data that is easily discoverable and delivered via various technologies and formats that meet the needs of our client's workflows. By enabling our clients to utilize their preferred choice of industry-standard databases, programming languages, API’s and data feeds, we empower them to focus on the core competencies needed to drive their business. The SBU contributes over $200M in ASV, with a double-digit year-over-year growth rate. Our solutions portfolio includes Standard Data Feeds, Exchange Data Feeds, OnDemand/APIs, Cloud Deliveries, Cornerstone and User Defined Feeds, and Benchmark Feeds.

A career with Data Solutions Client Services group is a unique opportunity to gain a breadth of knowledge and experience within the Financial-Technology industry which will lead to further exciting career opportunities. You will be given immediate responsibility working directly with global clients to provide intelligent solutions for their queries and challenges and developing your expertise on DSO range of products and processes. Moving forward, you will be managing implementation projects and key accounts, delivering innovative business solutions to new and existing clients.

Job Requirements:

2+ years of client-facing experience in the Fintech industry and having worked and delivered Realtime Solutions to clients.Bachelor’s or Master’s degree in finance, Computer Science, Engineering, Information Systems, and/or equivalentFamiliar with stock exchanges and equity marketsUnderstanding of capital market and financial data / financial terminologies

Job Responsibilities:

Background in supporting global clients (over e-mail and calls) in the Real Time Exchange DataBasic Network and Authentication related knowledge required.Knowledge of AWS and its setup is needed. Understanding of working with private networks is needed.Experience with Exchange data and other contributed data.Log design and troubleshooting.Technical QA methodologyStreaming data servicesExchange data productsTrading productsWorking knowledge on RESTful APIsUnderstanding of exchange regulationsIntermediate-level knowledge in either Java or C# technologies with hands-on experience is added advantage.A quick learner (including technical learnings), logical thinker, self-motivated, should be able to work independently and with a team.Experience in leading client accounts Stakeholder management experience. Stakeholder management experienceWork Location: ManilaShift Timings: Rotation

Diversity

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

Returning from a break?

We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.