Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. The candidate will need to be able to work at both the IU Health Bloomington Cancer Radiation Center (2620 Cota Drive Bloomington, IN 47403) and our IU Health Bedford Cancer Radiation Center (9149 State Road 37 Bedford, IN 47421).
We are looking for someone to join our team who has the ability to multi-task and prioritize work. Has the ability to work independently with great attention to detail. Previous office experience preferred. This position requires the ability to interpret insurance information as well as typing ability.
High School Diploma/GED is required.Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred.Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.Basic proficiency in MS Office (Word, PowerPoint, Excel).