Schedule: 8:00am to 4:30pm. No weekends or holidays. The position could become hybrid and offer 1 day per week remote work dependent upon business needs and successful completion of training.

The IU Health Employee Assistance Program is a free, confidential service for team members and their eligible family members that helps address personal problems that might be affecting work or life. Through counseling services, work-life resources, and community-based referrals, the EAP supports team member well-being. 

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

High School Diploma/GED is required. Prefer relevant experience in a health care setting.    Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).