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Job Description:

Release Manager

Role:

The Canada Engineering team is looking to add an experienced Release Manager (RM) to our growing team exclusively focused on DevOps best practices. To be successful in this role, you will need to understand how the role of a Release Manager has changed in organizations that are actively going through DevOps transformations.

The Release Manager will be responsible for release planning, scheduling, forecasting and execution of software development project(s). The role requires tight collaboration with different groups such as Development, Project Management, QA, DevOps and Operations Support.

The Release Manager will work closely with the Lead Developers, DevOps Engineers, and Release Managers from different portfolios across business units to manage release inter-dependencies, conflicts, risks and release integration.

Main Accountabilities:

Be accountable of the team’s coordination on implementation day, ensuring diligent and efficient resolution of possible last minutes issuesDevelop common strategies for release governance across multiple departments and vendors to ensure there's a proper structure in place to allow Digital Solution teams to coordinate releases efficientlyIdentify gaps including any DevOps tools insufficienciesTrack an enterprise-wide release calendar in partnership with change managementMeasure release cadence and effectiveness (Metrices & KPI)Create common standards and formats for release playbooks and work with operations to standardize release decision-makingDefine common mechanisms for rollback and standards for capturing release-related performance indicatorsCommunicate with delivery leaders, test managers, development managers, and IT operations project and Agile Teams.The RM must have the confidence to manage up and provide reporting as well as meeting updates to senior IT management and line of business.Development of the Release Management Policy, Standards and processes as well as the integrated release schedules and plans.Produce Deployment, Run Books, Implementation Plans and Weekly Release ReportingManage risks and resolves issues that affect release scope, schedule and qualityConduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviewsGovern and help coordinate integrated releases, the number of releases to production will increase with the introduction of Agile and DevOpsMeasure and monitor progress to ensure application releases are delivered on time, within budget and qualityWork with DevOps Specialist to understand impacts of branches and code mergesContinually work towards making improvements in the release processDevelops scripts and automation tools used to build, integrate, and deploy software releases to various platformsAssist development team to resolve the build and release issues.Coaching teams in effective use in ongoing adoption of build and deployment best practices.Assisting with prioritization and resolution of defects/bugs.Lead efforts to increase Release automation management.Create and manage build and deployment implementation/release plan and schedule.Work with other division team members to secure and schedule resources.Support the application release from end to end to ensure releases are implemented on time and on budget.Assume overall responsibility for release package artifacts and delivery.Prepare status reports for management and stakeholders

Core Competencies:

Excellent verbal and written communication skillsAbility to liaise with internal and external stakeholders and adapt approach when dealing with technical and non-technical audiencesAbility to work both independently and as part of a strong, collaborative multi-site teamExcellent organizing, planning and time management skillsSelf-directed and proactive; thinking beyond the immediate problem with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely mannerPossess an inherent passion for continuous improvement and innovationCustomer and results focusedFlexible and adaptable with the ability to align to changing priorities

Qualifications / Skills:

University Degree or College Diploma in a related discipline7+ Experience as release manager in both waterfall and Agile/DevOps project lifecycles.Experience with automation tools and solutions for the release management function.Experience with Continuous Integration/Continuous Delivery (CI/CD) best practicesExcellent organizational skills and ability to balance potentially conflicting priorities, and to track and monitor numerous commitments and activities.Strong facilitation skills with experience in undertaking liaison and consultations with multiple stakeholders and interest groups.Experience in liaising with clients/stakeholders where client service was a key focus to responding to queries, issues & risk management.Has knowledge of product development and project life-cycle managementKnowledge of ITIL standards and best practicesAdvanced written and verbal communication skills are a must

Assets:

Knowledge of the financial and insurance industryAgile experienceKnowledge in scripting languages and tools such as Maven, Groovy, Jenkins, Bitbucket, Git, ANT, Docker, Ansible, WebLogic, Shell and PythonKnowledge of web technologies (e.g. JavaScript, AJAX, HTML5 and CSS), related protocols and standards (e.g. HTTP, SSL, SQL, XML)

Job Category:

IT - Application Development

Posting End Date:

11/03/2025