Purpose & Overall Relevance for the Organization:

 

To drive consistency in execution of Retail training programs that support operational excellence and help us meet or exceed our business objectives.

 

Key Responsibilities:

 

Deploy a holistic and consistent Retail training approach to that provides channel specific capabilities while identifying and maximizing cross-channel synergies

                          

Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly               

                          

Manage KPI´s and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business                

                          

Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits              

                                        

Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs                                                                                                  

 

Key Relationships:

 

Excellent interpersonal relationships. Permanent contact with commercial teams in stores. Direct contact with retail & Wholesales stakeholders.

 

Knowledge Skills and Abilities:

 

University degree or equivalent education required Broad and deep theoretical understanding of job function

 

Requisite Education and Experience / Minimum Qualifications:

 

0 – 2 years experience