Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Specializes is supporting and resolving customers encountering problems using company's products such as concerns raised during installation, operation, maintenance or product application or compatibility matters. Reports new or recurring problems to design departments.

Key Responsibilities

Ability to explain 4G/3G/2G Core (Voice Core & Packet Core), VoLTE/VolTE, solutions and architectural changes to global telecom customer teamsLLD and HLD designing for VolTE and related IMS networkEnsuring smooth VolTE operations and effective customer managementTroubleshooting of E2E network issues & coordination with all stakeholdersSubject matter expert (SME) for Core Network functions & should have experience on followings technologies/products:Architect for VolTEVoice Core # IMS/ VoLTE (CFX, TAS), SBC, MRF, DRA3G Core (MSS, MGW)Mobile core technologies, including 3gpp, IMS Virtualization, M2M and LTE is helpfulAwareness of telecom evolution topics Cloudification, VMware, OpenStack, Containerization, ZTSCandidate shall have working experience in VolTE including GSM/4G mobile core network/switching of any vendor.-Trace analysis skills of network interface Gb,RANAP,Gr,GTP,S1-MME,S6a,S5-S8,S13,S11,S10,Gx,Gy,Rx,Gm etc.Will be responsible for direct contribution to customer offers/bid technical solutions writing, reviewing own & attached team members deliverables.Must have Shell Scripting & Linux experienceExpert in own product/solution area. Responsible for reviewing own and peer's work.Responsible for providing end to end support in MS Operation work.Ready to work in shift and different time zone based on requirements.

Knowledge about Cloud, VMware, Front End Containerization, SME Core Network, OpenStack

Job Requirements

Essential: Minimum of 8-15 years' experience in using relevant networking protocolsBachelor / Master's degree or equivalentPrevious experience as an IMS SME for VolTE or related experienceFluency in English both verbal and writtenOther languages are of advantage Desirable Professional background AreasManaged ServicesOutsourced OperationsNOC OperationsProduction Change ManagementMaintenance and Support4G, LTE, IMS, Messaging RolloutsDesirable Personal AttributesCollaborative and Team PlayerOpen to new ideas, adaptableDetail Oriented, must be able to run on the ground with the engineersConservative in taking risks that lead to mistakes in the fieldAggressive in driving to solutions and conclusions to issuesRequires Minimum Supervision. Self-Starter – Can Do AttitudeHighly adept in managing rollout risksPrevious experience working for global organizations.Strong negotiating and expediting skills.Ability to work in fluid, fast-paced, global environment.Ability to be quick, agile, and highly responsive.Strong interpersonal skills, a team playerSix Sigma or Total Quality Management certification a plus

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.