At GAF Commercial we cover more than buildings. We cover each other. No matter what role, tenure, or department, under this roof you are helping to build the market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't back down from hard work. Under this roof, we support one another in delivering operational excellence daily, while working to make a positive impact for our planet and our communities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Team Summary
Siplast, a brand of GAF Commercial, offers a uniquely segmented and dedicated portfolio of building enclosure solutions for the commercial construction market. The Specialty Product Support Coordinator is part of our dedicated Siplast team. This position is based in Addison, TX and will work typically a hybrid 3:2 in office schedule. For more information, visit www.siplast.com.

Job Summary
The Specialty Product Support Coordinator is accountable for a variety of functions related to sales and product support,. This position reports directly to the Senior Director of Technical/Guarantee Services.

Essential Duties

Provide project quotes for speciality products to include but not limited to: PA-311 series adhesive (totes), PA-1000 SEBS asphalt, expanded polystyrene insulation (flat and taper) used as conventional roofing insulation, expanded polystyrene geofoam, extruded polystyrene insulation (flat and tapered) used as conventional roofing insulation and above membrane in green/amenity configurations, VIP systems, Rockwool insulation (flat and tapered), SMTO drains and fasteners/plates, growing media, plant components, non-standard blue and purple roof components, pavers and paver accessories, ballasted insulation, artificial turf and accessories, custom produced thermoplastic accessoriesDevelop and maintain relationships with vendors to obtain quotes for specialty products and freight and product availability to streamline the quoting processMaintain database which supports various functions such as project quotes, report writing, and project database informationGenerate and communicate metrics related to the speciality quoting function to ensure efficiency and accuracyCollaborate with CPQ pricing team and Salesforce developers to ensure the specialty quoting function is accurately represented and maintained with any pricing tools or CRM systemsPartner with the Sales organization and Customer Service to facilitate the generation of quotes and ensure smooth order processing

Under This Roof, We Require

H.S. Diploma or General Education Degree (GED) Required3+ years office experience RequiredBasic knowledge of roofing technology including deck design, substrate materials, and membrane technology and other related areasExcellent interpersonal skills including communication skills both verbal and written, ability to establish and maintain business relationships

Under This Roof, We Also Value

Collaborative team player skilled in resolving conflicts, problem solving and ensuring thorough follow upBachelor’s Degree PreferredBasic construction or roofing knowledge, preferredCustomer Service experienceExceptional organizational abilities with a keen eye for detailAbility to operate autonomously with resourcefulness and effectively handle multiple projects/tasks simultaneously

Technical Knowledge, Skills and Abilities

Extensive knowledge and proven ability with MS Office, Google Suite and Adobe Acrobat

Physical Demands

Stationary Position - FrequentlyStationary Position/Seated - FrequentlyPosition Self/Stooping - OccasionallyPosition Self/Kneeling - OccasionallyPosition Self/Crouching - OccasionallyReaching - OccasionallyHandling - OccasionallyGrasping - OccasionallyCommunicate/Talking - FrequentlyCommunicate/Hearing - FrequentlyRepetitive Motions - Frequently

Working Conditions

Temperature Change - Occasionally

Dimensions
Number of Indirect Reports: 0
Number of Direct Reports: 0 Travel Requirements: 5%

How We Protect What Matters Most:1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).