Become a part of our caring community and help us put health first
 The Service Line Lead, Clinical Strategy and Practice Lead builds strategies for development, engagement, best clinical practices and processes for clinical community within the enterprise. The Clinical Strategy and Practice Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

Key Responsibilities

Strategic Leadership

Develop and execute the strategic plan for the assigned service lines, in alignment with the organization’s overall mission and goals.Collaborate with senior leadership to identify opportunities for growth, service expansion, and market positioning.Lead long-term planning initiativesRegularly report on service line performance to senior leadership, making recommendations for improvement as needed.Monitor industry trends and regulatory changes, adapting strategies accordingly.

Operational Oversight

Oversee day-to-day operations of the service lines, ensuring efficient workflows, optimal resource utilization, and compliance with regulatory standards.Implement process improvement initiatives to enhance patient care, increase efficiency, and reduce costs.Ensure clinical services are delivered in a timely, safe, and high-quality manner by collaborating with physicians, clinical staff, and support teams across all pertinent markets.

Financial Management

Drive cost-saving initiatives without compromising patient care and identify new cost savings (VBC) or revenue-generating opportunities.Work with contracting teams to negotiate Value Based Care agreements and physician compensation.

Physician & Staff Engagement

Engage with physicians, clinicians, and support staff to foster a culture of collaboration, high performance, and accountability.Partner with Market Leaders to oversee physician recruitment, retention, and performance management for the service lines.Ensure alignment between physician compensation models and performance metrics such as quality, productivity, and patient satisfaction.

Quality & Performance Improvement

Set and monitor quality, safety, and performance goals in collaboration with clinical leadership.Ensure the implementation of evidence-based best practices, clinical protocols/pathways, and regulatory compliance initiatives.Measure patient satisfaction and outcomes, addressing issues as they arise and identifying areas for improvement.

Growth & Market Positioning

Identify and implement strategies to engage patients, expand services, and enhance the reputation of the service lines in the market.Develop and maintain relationships with key stakeholders, including payers, healthcare providers, and community organizations.Lead marketing and outreach initiatives to promote the service lines and increase patient referrals.
Use your skills to make an impact
 

Education

Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), or a related field.

Experience

7+ years of progressive leadership experience in healthcare, with at least 5 years in a physician group or multi-site healthcare setting.Proven track record of successfully managing multiple clinical service lines and driving performance improvements.Experience with physician alignment, clinical integration, and navigating value-based care environments.

Skills

Excellent leadership and team-building skills, with the ability to influence and manage change.In-depth knowledge of healthcare regulations, industry trends, and clinical operations.Exceptional communication and interpersonal skills, with the ability to collaborate with diverse stakeholders

Competencies

Strategic Thinking: Ability to develop long-term plans and anticipate industry trends.Operational Excellence: Commitment to continuous improvement and efficiency.Relationship Building: Expertise in fostering relationships with physicians, Market Leaders, staff, and external stakeholders.Results Orientation: Proven ability to drive measurable outcomes in terms of growth, quality, and financial performance.

Alert

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format: MODERN HIRE

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Benefits

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer matchTuition assistanceScholarships for eligible dependentsParental and caregiver leaveEmployee charity matching programNetwork Resource Groups (NRGs)Career development opportunities

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Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$115,200 - $158,400 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.