Job Overview Includes providing education to health care prescribers and their staff on the proper use of designated treatments for assigned disease area or reinforcement of study protocols as related to a clinical trial. Essential Functions • Within a specific geographical territory, identify target customers while maintaining and analyzing customer records. • Accurately complete internal electronic monitoring and reporting systems in accordance with program timescales. • Organize and hold group events to optimize program delivery while complying with relevant country legislation. • Maintain an up to date technical knowledge of specialty and disease areas and relevant publications as per customer profile. • Successfully manage objections and/or issues raised, escalating more sensitive or complex queries. • Keep all Company equipment safe and in a good state of repair. • Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice. • Comply with local confidentiality requirements. • Understand and adhere to Standard Operating Procedures (SOP's). • Support clinical change through program delivery. • Communicate the aIQVIA and objectives of the program to all relevant health service and local personnel. • Implement the program processes within potential sites such as honorary contracts, management protocol, search criteria, clinical pathway, feedback mechanisms and customer satisfaction reports. • Sort and filter information using excel software to prioritize clinical information according to program objectives. • Provide guidance and support to less experienced team members. • Share experiences, ideas and techniques in order to assist with the training of colleagues. • Successfully complete career development courses and additional training as required by the customer. • All HMS personnel are required to undertake Adverse Events and Product Complaint (where appropriate) Training, and are responsible for reporting adverse events and product complaints in line with requirements, as applicable. • Perform other duties as assigned. Qualifications • Bachelor's Degree Life Sciences or related field Req • 3 years’ experience within a pharmaceutical or healthcare environment or equivalent combination of education, experience and training Req • Possession of any required industry qualification essential to job role. Req • Good understanding and working knowledge of the Pharma Market and the local Health Service environment. • Fluency with software operating systems, such as MS Office and customer relationship management systems. • Effective verbal and written communication skills. • Good technical knowledge of Specialty and disease area. • Ability to conduct face to face presentations to customers. • Ability to prioritise and coordinate multiple work requirements to meet deadlines. • Ability to establish and maintain effective working relationships with coworkers, managers and clients • AZDL - Driver Licence - Valid And In State Req IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status The potential base pay range for this role is 40-45 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled