You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

An exciting opportunity to join the Spend Enablement Marketing Team has opened within the International Card Services, UK Performance Marketing team.

This role is responsible for driving Cardmember spend by developing and executing marketing campaigns for tenured Cardmembers and launching new Merchant initiatives in collaboration with our Global Merchant Services team. Additionally, the role will lead performance measurement across the Spend Enablement team to ensure data-driven decision-making and continuous optimization.

How will you make an impact in this role?

The ideal candidate will design and deliver best-in-class communication experiences across a variety of internal and external marketing channels, leveraging data insights to drive meaningful engagement with our Cardmember audience. They will be highly analytical, passionate about measuring results, and adept at collaborating with colleagues to define and articulate commercial success.

Responsibilities

Execute and deliver multi-channel marketing campaigns to tenured Cardmembers, which stimulate spend in specific spend categories and drive Amex share of wallet Drive Cardmember spend and value through Amex Offers, ensuring optimal use of budget with KPI's in mind Partner with the Global Merchant Services team to launch new merchant signings, as well as identifying and supporting other merchant opportunities Work directly with creative and media agencies to develop cardmember campaigns, ensuring communications are consistent, within the brand guidelines and utilising best practise Ownership and ongoing management of specific project budgets Lead Spend Enablement data and analytics, utilising existing data sources to identify spend growth opportunities, whilst partnering with Analytics on data improvements/bespoke request Create monthly team marketing performance reports, illustrating the KPI impact of campaigns across the team Provide regular updates to enterprise partners and senior stakeholders, articulating team progress and performance vs KPIs

Minimum Qualifications 

Previous experience executing marketing communications across channels including email, web, paid and social – with a track record of innovation Ability to use data to inform customer targeting, and hands-on experience with execution tools Experience in financial services and understanding of Amex Cardmember needs Curiosity to understand customer perspectives, and passion to put the customer first when decision-making Experience of working with and managing third-party agencies, driving value and quality Ability to build strong enterprise relationships and collaboration to drive mutual business outcomes in a matrix environment Comfortable identifying and manipulating data sources, using insight to set objectives, track performance and articulate marketing impact Confident to provide regular progress and KPI updates to senior stakeholders across the organisation

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.