To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with CRM + AI + Data + Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good — you’ve come to the right place.


Overview of the Role:
At Salesforce Marketing Cloud the role of the Splunk Engineer is essential to the success of our global cross-channel marketing software as a service platform. You will be part of a team that is responsible for ensuring that the Marketing Cloud platform is being supported by a highly available, performant series of splunk environments.

You understand and apply a wide variety of concepts, practices, and procedures of service delivery engineering, and can resolve a wide range of issues in creative ways. You are a self-starter, able to make quick, effective decisions and think outside the box. Take management requirements and are able to design and develop solutions which reduce operational complexity, operational cost, or monitoring related tasks. You work on multiple projects of moderate complexity. Demonstrate good judgment and use your expertise in selecting methods and techniques for developing solutions. Doing more with less is a challenge in which you excel.

Responsibilities:

Success will be measured by the overall performance of the team of engineers

Participate in designing, implementing and maintaining large Splunk environments, focusing on automation

Taking ownership of actions with a focus on meticulous attention to detail

Must have the ability to provide effort estimation and complete work based on a schedule of activities in coordination with Operations Manager and Project Manager.

May be required to define requirements for, and/or write/test custom tools to handle system automation tasks (installation, configuration, monitoring, etc).

Develop proof of concepts (POCs) to evaluate technology fit for real life use cases

Have the utmost standard/quality bar in code quality and efficiency

Participate in on-call rotation (approximately two times a quarter)

Required Qualifications:

2+ years of developing and running monitoring infrastructure at scale

Solid understanding of principals and concepts of modern service monitoring systems

Experience designing, implementing, and administering large Splunk environments

Have scripted using shell/Perl/python/PowerShell to automate repeatable tasks such as deployment, tuning of services

Working knowledge of configuration management tools like Ansible/Chef/Puppet/Terraform

Understanding/management of code repositories like git/perforce/svn/CVS

Preferred Qualifications:

Experience using Splunk capabilities:

Both Indexer and Search Head clustered environments

Utilizing both Event and Metric data types

Usage of Summaries and Rollups

Understanding/management of Prometheus and Grafana

Understanding/management of Fluentbit

Understanding of Containers

Knowledge of Agile Development or Scrum Project Management methodologies.

Knowledge of ITIL Industry practices.

Detailed, organized and result-oriented. Demonstrate deep analysis, problem-solving and troubleshooting expertise

Experience with cloud providers such as AWS or Azure.

BENEFITS & PERKS

Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

World-class enablement and on-demand training with Trailhead.com

Exposure to executive thought leaders and regular 1:1 coaching with leadership

Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

For more details, visit https://www.salesforcebenefits.com/

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.