Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.Role SummaryDo you have a passion for educating people about digital resilience? We are looking for a dynamic and innovative Technical Instructor Intern to join our Splunk Education Delivery team. This team delivers impactful training courses virtually and in-person globally to Splunk customers and partners. You will join a team of experienced and collaborative instructors who will provide guidance and mentorship, as you begin your Splunk career.In this role you will develop technical skills within Splunk's product line and polish your ability to communicate highly technical information to support Splunk customers during training courses. You will learn Splunk's various products by attending courses, with a goal to achieve a Splunk certification by the end of the internship. You will also interact with other Education teams like Course Development and Operations to fully understand the Education business. You will become proficient in the various training delivery systems and ultimately, you will assist to support learners in live virtual classes during lecture and with labs.Meet the Customer Success and Experience TeamAre you someone who puts customers at the center of everything you do? Our Customer Success and Experience team empowers customers with the knowledge, expertise and resources to achieve their goals with Splunk to build long-term success and loyalty. Learn more about the team, meet our leaders, and hear from Splunk’s customer success leaders at splunk.com/careers/customer-success.What you'll get to doCultivate Splunk product skills by attending training and constantly tinkering with the software.Identify an area that interests you - Security, ITOps, Observability etc.Prepare for and achieve Splunk certification.Shadow instructors while working towards delivering sections of the course on your own.Assist students in class, particularly with lab-related inquiries or questions during lecture.Anticipate and resolve common student problems.Learn technical demonstration and training skills to become an engaging and credible speaker, by performing teach-back sessions with team members and implementing their feedback in successive practices.Provide input on how to improve course materials and delivery.Contribute to projects as needed, and be able to prioritize multiple concurrent tasks with and without supervision.Develop a broad understanding of Splunk Education's business through team and project meetings, 1:1s, and exploring our robust digital resourcesMust-have QualificationsActively pursuing a Bachelor’s degree in Computer Science, Software Engineering, Computer Programming, Information Technology, Cybersecurity, or Data Science or related field, and strong record of academic achievementAt least one semester/quarter remaining to complete after the internshipAvailable to work 40 hours a week for 12 weeksNice-to-have QualificationsWe’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.Curiosity and passion for digital resilience and Splunk productsComfortable delivering technical presentations and software demonstrationsStrong communication skills, both verbal and written, with customers, management, team members, and other departments.Knowledge of current Unix/Linux shell, Linux administration, command-line, vi preferred.Technical and troubleshooting skills in at least one software application or technology preferred.Our Splunktern Program allows incoming interns the flexibility to choose from three start dates, currently anticipated to be:Monday, May 19, 2025 - Friday, August 8, 2025Monday, June 2, 2025 - Friday, August 22, 2025Monday, June 16, 2025 - Friday, September 5, 2025Splunk is an Equal Opportunity EmployerAt Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

Base Pay is based on a candidate completing 3 years of university or the academic equivalent

Base Pay

SF Bay Area, Seattle Metro and New York City Metro Area

Base Pay: $45 per hour

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts

Base Pay: $41 per hour

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.

Base Pay: $36 per hour

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills, year in school and experience of the candidate. In addition to base pay, this role may be eligible for benefits.

Thank you for your interest in Splunk!