With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

MAJOR RESPONSIBILITIES

All Sponsorship Systems are operated and updated efficiently

Ensure timely data entry in Horizon Systems regularlyEnsure data quality, validation, consolidation and qualification for Auto-APR processEnsure all Horizon Hope mobile devices are synced regularlyMaintain management of mobile device as per guideline (MDM – MaaS360) in coordination with local ITEnsure quality checking of all Annual Rich Media contents, provide translations and upload to the systemGenerate and send all system related report to SupervisorReconcile number of RC and mitigate all discrepanciesProvide incoming gifts and correspondences to SFM and guide them for Child reply, along with CCFProvide correctly translated child reply to letters for FO/NO review and processingProvide contextual and accurate responses to queries on timeEnsure backup for smooth function in SystemsEnsure solution of any problems in the systemTracking and monitoring standard time for services. Clear my Task meeting all requirementsKeep in constant contact with FO: Data Coordinator & Correspondence Coordinators

SPONSORSHIP MANAGEMENT:

Sponsorship KPI reporting: Facilitate Child Sponsorship reporting to ensure well-being of Registered Children and manage quality of Child Sponsorship, such as periodical CMS, SOI, Death reports are on time throughout the year with Green ratings (Horizon HOPE), if discrepancies facilitate for review, analysis, tracking and follow-up at AP level (analyse, reconcile AP Performance status, identify emerging issues and engage stakeholders).RC Portfolio: Engage with Partner NGO team to manage Sponsorship key business process of RC Management to ensure RC supply for Support Offices is always within standard including creating new child records and reactivation of holds.RC Data Management: RC records and files are well managed, scanned and stored securely. Conduct RC Data review in Horizon Hope for accuracy to ensure all data points of new and existing RC are correctly reported in Hope. Follow the correct process for RC Data correction. Review RC ID list to ensure no Duplicates Child IDs generated in the system.Programme links: Provide analysis, interpretation of CMS, Child-Wellbeing and child participation data with AP team for appropriate case management follow-through and action. Utilize the reporting and referral mechanism.

SPONSOR AND CHILD ENGAGEMENT:

Nurture sponsor and child connections: Facilitate quality and timely communication between sponsors and Registered Children.Manage Sponsorship activities to contribute to Child Participation, Life Skills and Voice: Ensure sponsor engagement feature opportunities contribute to developing life skills and promoting child participation and voice. Support implementation of sponsor communication through IPF activities as per activity designs.

CAPACITY BUILDING:

Sponsorship capacity building: Support District Coordinator to facilitate capacity building trainings on Sponsorship standards, emerging practices in child participation, child engagement, SOI, CMS, Correspondence, Rich Media, Horizon Hope business processes, Sponsorship 3.0 initiatives, policies and Sponsorship initiatives to staff, children, community volunteers and partners - follow up its implementation and application. Enable staff of partner organization(s) to establish strong relationship with and mechanism to support children and families for active participation and engagement in integrated programmes and Sponsorship.  Efficient management & delivery of sponsor engagement features: Facilitate practices and appropriate tools to ensure management of sponsor child communications (IL, SL, GN, EL, SAC, APR, CEW, SG, QMS, FL, BB and Rich Media content and sponsor queries), within Sponsorship standards.Capture transformational stories: Ensure Quality Communication that captures Transformational Stories to communicate with sponsors. Support the capture, document and share lessons, good practices, innovations, impact stories, photos and videos for other stakeholders.

QUALITY ASSURANCE AND RISK MANAGEMENT:

Child protection standards: Facilitate to ensure Sponsorship data management, quality and practices are aligned to Sponsorship and child protection policies, standards and procedures. Maintain updated child information in the system and ensure data protection and Horizon Privacy Policy, as per WV Guidelines.Awareness: Facilitate awareness of community, sponsors, registered children and AP staff on Child Sponsorship protocols and standards. Risk management: Support in identification and mitigation of all risk exposures at AP level according to the latest Sponsorship Feasibility and Risk Assessment, and other accountability review processes to manage implementation

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE

Required Professional Experience

Minimum of 2-year experience in similar or equivalent positions in development sector or Sponsorship-focused organizationExperience in preparing and facilitating training workshopsExperience working in a rural or remote district of NepalIn depth understanding and experience in Child Sponsorship and its contribution to child wellbeingArea program work experience in Sponsorship or development projectsDemonstrated competencies in operational aspects of Child SponsorshipDemonstrated facilitation skills, including cascading, connecting, and capacity building

Required Education, training, license, registration and certification

Bachelor’s degree in social science/development studies/ Sociology/ International Relation or any relevant fieldExcellent presentation and communication skills

Preferred Knowledge and Qualifications

Knowledge of Sponsorship approach, systems and processesKnowledge and practical skills in working with children with basic understanding of Child Protection and AdvocacyKnowledge of community development and engagementKnowledge of local partneringEffective written and oral communications skills including presentation and reporting skillsGood interpersonal skills and cross-cultural sensitivity. Strong collaboration and partnership skills to mobilize engagement and influenceComputer and Technology; Strong computer skills including Word, Excel, PowerPoint; Strong experience in using technology including information management database software and platformsUser experience with WV’s data management, information platforms and Sponsorship systems such as HorizonStrong organizational and analytical skills.Ability to work independently and collaboratively across teams.Fluency in both English and NepaliHigh level of integrity towards resources, and identifying risks etc.Demonstrated collaboration & team building skillsCompetent in the use of Microsoft Office computer programs including; Word, Excel and PowerPoint.Strong negotiation, interpersonal skills, organizational, administrative and facilitation skillsMust be able to interact with diverse groups and stakeholders

Travel and/or Work Environment

Will be required to be based in one of WVI NEPAL’s operational district and working from partner NGO’s officeWill be required to spend at least 40% of work time conducting monitoring and field visits in target municipalities and wardsWillingness to work outside office hours especially when conducting monitoring/field visits, when hosting sponsor/donor visits and meeting Sponsorship deadline for key deliverables

Please mention one or more locations you would like to apply for in your application.

Locations: Achham, Bajhang, Kailali, Doti, Banke, Jajarkot, and Dailekh

Applicant Types Accepted:

Local Applicants Only