The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Sports Clerk at MGM Springfield's Sportsbook, you will play a vital role in enhancing the guest experience by assisting them in placing wagers on various horse racing and sporting events worldwide, all while adhering to the established departmental policies and procedures. Your customer service skills and knowledge of wagering processes will ensure that guests receive accurate and efficient assistance, contributing to a lively and engaging environment.

STARTING RATE: $16.00 per hour with tokes

THE DAY-TO-DAY:

Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulationsMaintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessaryStock Race & Sports book Writer/Cashier's stations with adequate supplies; keep all stations neat and cleanMake payments on winning tickets in an accurate and timely manner; verify tickets and payoffsMaintain and reconcile bank for assigned shift, following established cash-handling policies and proceduresExplain wagering rules, including betting lines and odds, and procedures to guestsCreate and enter player tracking cardsEnsure the protection of customer’s rewards and adherence to credit linesNotify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

THE IDEAL CANDIDATE:

Able to work in and adapt to a dynamic and frequently changing environmentWorking knowledge of sportsProficient cash-handling and math skillsBasic computer and reservation software skillsAble to effectively communicate in English, in both written and verbal formsAbility to work under pressureAbility to multi-task and work well in a fast paced, team-oriented environmentBasic knowledge of reservation and computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machineExcellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detailExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsHas a high school diploma, GED or equivalentCan work varied shifts, to include weekends and holidays

PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentallyAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining roomFree parkingHealthcare, and 401K benefitsProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14993

Are you ready to JOIN THE SHOW? Apply today!