We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Monitor and supervise Sports Book team for adherence to company policies, procedures, Title 31 and minimum internal control standards, and applicable jurisdiction regulations and laws.Close out drawer/vault attendants at the end of their shifts, ensuring that all money and supporting documentation has been accounted for and secured appropriately. Verifying cash drawers, complete reports, rate casino customer activity, and monitor sports book for suspicious activityPrepare and stock all the daily sports sheets. Ensure compliance with currency transaction requirements, Title 31, and money laundering and Suspicious Activity Reporting for Casinos (SARC) requirements.Explain wagering rules, including betting lines and odds, and procedures to guests as needed.Notify leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity.Approves and denies wagers from guests as permitted.Updates and maintains all customer sheets.Monitors all monies being wagered and updates the betting odds according to policy.Handles guest disputes quickly and effectively within the level of their authority.Assists with training, developing, measuring performance, disciplining, and/or scheduling employees.Promotes safety awareness to minimize work related injuries.Maintains knowledge of property information.Other job-related duties as requested. BRING US YOUR BEST. Must be at least 21 years of age.Minimum two years’ experience in Sports or related guest service position with high-volume, cash-handlingHigh school diploma or equivalent GEDEffectively communicate in English, both oral and written forms STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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