Knoxville, TN, USA
38 days ago
Spring 2025 Guest Service Internship

Who Are We?

Altar’d State is a rapidly growing women’s fashion brand with more than 130+ locations throughout the country across five brands. We are a place of respite for the modern-day woman and offer a distinctive shopping experience with the latest fashion finds, the most sought-after clothing and accessories and delightful home decor. STAND OUT for good, Inc includes a portfolio of brands: Altar’d State, Arula, Tullabee, AS Revival, and Vow’d all driven by optimism, artistry and giving back.

Our Mission

“Stand Out. For Good”. At Altar’d State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

We are seeking a motivated and enthusiastic Guest Services Intern to join our team. The Guest Services Intern will assist the team in various tasks related to training, workforce planning, and Guest Services operations. To excel in this position, you must possess exceptional communication skills, outstanding problem-solving abilities, and be detail-oriented, analytical, and highly organized. A deep commitment to world-class guest service and operational standards are essential for success in this role.

Primary Responsibilities

Develop and implement an electronic training program for all new hires in Guest Services.

Oversee system configurations, troubleshoot technical issues, and ensure the smooth functioning of customer service tools and platforms.

Provide guidance, training, and coaching to team members to enhance their skills and performance in customer service delivery.

Execute any additional duties or projects assigned by supervisors or management to support departmental goals and initiatives.

Required Qualifications

Upcoming junior, senior or recent graduate with a strong academic record pursuing a degree in Business

Strong communication skills, both written and verbal.

Detail-oriented with strong organizational skills.

Ability to work effectively in a team environment.

Proficient in Google Workspace applications

Must have a few days of open availability and able to work a minimum of 20-25 hours

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:

#73 in Fortune 100 Best Companies to Work For® 2023

#4 in Fortune Best Workplaces in Retail™ 2022

#93 in Best Workplaces for Millennials™ 2023

#34 in Fortune Best Workplaces for Women™ 2022

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