The Role
The ID Proofing squad has multiple responsibilities providing crucial fraud prevention capabilities to Fidelity. The first is to provide a standard, off-the-shelf suite of identity proofing services including ID Validation, Document Verification, and SSN Validation. The second is to support Fidelity business units adopting these services using web and mobile apps including technical integration support, risk threshold configuration, and customer UX design. The third is to provide vendor optionality by evaluating and deploying alternative solutions behind the services.
You will own alignment on “what” and “when” work is performed through ongoing planning and prioritization of a product backlog and partnering with other product delivery leaders to influence broader strategic decisions, roadmaps and resource requirements. You will also set and refine the mission.
We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.
Being technically proficient is only telling half the story. We believe that delivering the best possible solutions require a blend of leadership, human ingenuity and effective use of technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are great cultural adds demonstrate curiosity to learn, are unafraid to try new ideas, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge.
The Expertise and Skills You Bring
Leading technology teams delivering mission-critical customer-facing technology solutions in an agile environment Leadership in problem solving, bridging business and technology teams, and effectively working with other leaders in a highly matrixed organization Working across business units, development teams, and production support organizations Experience working with and integrating technology vendors into software products Prioritizing squad work using Agile practices and ceremonies for both strategic and maintenance workstreams Ability to collaborate, negotiate, and engage with business counterparts to refine requirements Product management acumen with the skills to create roadmaps, generate status reports, manage risk and security concerns, and ensure operational stability and availability of technology solutions Strong innovation and solution skills to maximize squad capacity Very strong collaboration, verbal, and written communication skills Strong technology background in cloud technologies, AWS services, REST services, Java / Java frameworks, and enterprise messaging (Kafka preferred) Foundation in software engineering – bachelor’s degree + preferred, 7+ years’ experience. Experience with mobile-based applications is a plus Experience with distributed, low-latency and datalake databases is a plus Experience and comfort working in an agile environment (Scrum and Kanban)The Team
Our Corporate Technology Group’s Fraud Technology team delivers best-in-class technology solutions for the Financial Intelligence Unit (FIU) within the Enterprise Cybersecurity group at Fidelity! The team is currently engaged in strategic initiatives focused on deploying cloud-native, modernized fraud solutions enabling business teams to rapidly prevent and detect fraud, conduct feature engineering, and provide an outstanding fraud operations experience.
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