SR AD, Digital/Social Media
Boehringer Ingelheim
**Description**
The Senior Associate Director, Digital/Social Media USA, Corporate Affairs at Boehringer Ingelheim is responsible for creating and executing the digital and social media strategy for a cross-functional market development team. This role aims to advance the company's mission to improve the lives of people with chronic kidney disease (CKD) by developing, launching, and measuring impactful digital and social campaigns. These campaigns are designed to drive public health and individual behavior changes, including policy and care delivery improvements.
Key responsibilities include developing comprehensive digital communication campaigns to raise awareness about CKD, engaging key stakeholders through digital and social platforms, and supporting advocacy campaigns to influence public policy. The role also involves creating dynamic digital content, managing social media influencers, and leveraging SEO/SEM strategies to drive engagement. The Senior Associate Director must establish and maintain strong relationships with internal business partners and external stakeholders to drive strategic initiatives and deliver well-aligned programming.
The ideal candidate will have extensive experience in healthcare digital communications, a strategic mindset, and excellent communication and analytical skills. They must have a strong understanding of the US healthcare market and public policy landscape and the ability to work effectively within a complex organizational structure. Additionally, the role requires the ability to educate internal partners on digital and social media best practices, continuously assess and optimize active channels, and stay informed about emerging digital trends to enhance Boehringer Ingelheim's capabilities.
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
This position offers a base salary typically between $140,000 and $180,000. The position may be eligible for a role specific variable or performance based bonus, relocation and or other compensation elements. For an overview of our benefits please click here. (https://www.boehringer-ingelheim.com/us/careers/benefits-rewards)
**Duties & Responsibilities**
+ Serves as a key visionary to set and implement channel delivery strategy and innovation to amplify the corporate narrative, ensure stakeholder engagement and further business objectives, including TA strategies, Human Pharma and Biopharma businesses, Innovation Unit and Corporate Reputation.
+ Oversees end-to-end/daily maintenance for all enterprise and OPU-specific digital channels from partnering with stakeholders on content generation through to platform maintenance and trouble shooting.
+ Support and supervise the workload of the COE's Digital Managers who own day-to-day management of channels and provide strategic oversight.
+ Socialize capabilities and guidelines to working with the new group across the organizations.
+ Partners with Director, Exec Comms ' Enterprise Operations to develop governance and education to help the enterprise adopt new ways of engagement and thinking.
+ Creates new processes and guidelines for engaging the Digital Center of Excellence (DCOE) to ensure seamless partnership and effective deployment across the organization.
+ Establishes and actively engages in interdisciplinary collaboration to ensure consistency of messaging/timing and effective use of resources.
+ Develops standards and best practices for content management, channel creation and management, and identifies tools and resources to achieve results through social/digital channels that support the US business.
+ Manage consultants/vendors and optimize resources for channel management including business case(s) for new resources and introduction of approaches to gain efficiencies.
+ Work closely with the OPU subject matter experts (SMEs) to develop content appropriate for digital and social channels.
+ Actively manage U.S. corporate channels, including proactive and reactive efforts. Creates and maintains standards for employee engagement on external social and digital corporate channels. As resources allow, engages in social media listening and engagement activities.
+ Continually assesses active channels/programs to gain insights, increase effectiveness and optimize use of resources. Institutes outcomes-based performance metrics to guide stakeholders in the development and execution of strategies, plans and tactics. Actively seeks out external insights and best practices to enhance Boehringer Ingelheim's capabilities and inform programs.
+ Establishes self as subject matter expert (SME) internally and externally.
+ Provides counsel and guidance to business partners within and beyond the organization who seek to use social and/or digital channels. Educates internal partners regularly on digital and social media best practices and ensures functional awareness of the evolving digital landscape and Boehringer Ingelheim's strategy within it.
+ Aligns with global digital team to amplify efforts on an ongoing basis and as appropriate.
**Requirements**
+ Bachelors degree from an accredited institution in PR/Communications (preferred), journalism (preferred, not required), or Marketing (preferred, not required)
+ Minimum of ten (10) years of experience in PR/communications or other related field (such as marketing, patient advocacy, journalism) within the pharmaceutical industry is required for this role.
+ Pharmaceutical/healthcare experience
+ Experience cultivating and building relationships with the media
+ Agency management experience
+ Proven ability to develop, implement and lead a Digital strategy that aligns with the strategic direction of the Company
+ Strong project, event and time management skills
+ Proven ability to build relationships and influence outcomes both with and without authority
+ Strong negotiation skills; executive presence
+ Maintains Composure in highly stressful situations,
+ Adaptive and Flexible - is able to respond effectively to changes in priorities and/or the marketplace.
+ Crisis/issue management background
+ Exceptional verbal and written communication skills
+ Must work well in teams and invest in developing collaborative internal and external relationships
+ Strong presentation skills
+ Ability to make a compelling case for public relations; to engender support for programming, decisions and resources
+ Strategic thinker and Problem Solver
Eligibility Requirements:
+ Must be legally authorized to work in the United States without restriction.
+ Must be willing to take a drug test and post-offer physical (if required).
+ Must be 18 years of age or older.
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All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
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