MAU is hiring a Sr. Agile Master for our client in Greer, SC. As a Sr. Agile Master, you will oversee Agile processes, support feature teams, manage IT projects, ensure system efficiency, and facilitate stakeholder communication to drive continuous improvement and effective IT solution development. This is a contract, long-term opportunity.

Benefits Package 401k matching Life insurance Health insurance Dental insurance Vision insurance Short-term disability Long term disability Paid time off Shift Information Monday to Friday | 8:00 AM to 5:00 PM Required Education and Experience Bachelor’s degree in Information Technology, Computer Science, OR Equivalent 4+ years of professional experience in IT application development and support 3+ years of experience with Agile methodologies, including adherence to required Agile frameworks and best practices 3+ years of experience in IT application lifecycle management, including planning, analysis, design, testing, implementation, documentation, and training 3+ years of experience managing small to medium-sized projects 3+ years of experience in customer service-focused, team-oriented environments 3+ years of experience with IT governance and system development life cycles General Requirements PMO certification preferred Basic understanding of business operations, preferably related to assigned responsibilities Foundational knowledge of databases, operating systems, and IT infrastructure Essential Functions Ensure adherence to Agile best practices, including organizing, moderating, and following up on Agile events (e.g., Sprint Reviews, Retrospectives) Coach and support feature teams in Agile methodologies, fostering collaboration and effective working methods Identify and resolve impediments, managing an impediment backlog when necessary Support product owners in backlog distribution, ensuring risk mitigation and knowledge transfer Monitor team performance with relevant metrics and drive continuous improvement Identify inefficiencies (e.g., local optimization) and implement process improvements Protect feature teams from unauthorized sprint interruptions Facilitate communication between product owners and feature teams Provide project management support, ensuring compliance with company standards throughout all project phases Oversee project elements, including timelines, costs, quality, and risk management Ensure adherence to Agile IT project management guidelines Maintain IT project documentation in compliance with company standards Keep Jira and Confluence sites updated with status reports, defect tracking, and open issues Collaborate with stakeholders to understand business requirements and translate them into technical solutions Lead IT solution development, from planning and analysis to design, testing, and implementation Support complex system environments, providing assistance and user training as needed Manage small to medium-sized projects, overseeing planning, development, and implementation Coordinate multiple projects simultaneously, ensuring efficient execution Leverage Agile ITPM methodology across all responsibilities Engage with decision-makers and end users to define business requirements and address system issues Ensure system compatibility and interoperability within the organization Evaluate and optimize existing systems, identifying areas for improvement Develop technical documentation, including system models, specifications, and process diagrams Conduct in-depth testing, including end-user reviews for modified and new systems Research software solutions to support purchasing decisions and system enhancements Perform additional duties as assigned by the Operations Supervisor