No Relocation Assistance Offered \# 163185 - Mumbai, Maharashtra, India **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition. We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health. If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team! **Who are you..** **You are a Specialist -** **Continuous Improvement :** + Lead stream captains teams to analyze processes, identify bottlenecks, and implement improvements. + Drive the continuous improvement interface utilization + Drive process improvement methodologies to achieve efficiency gains. + Assess and report on the progress of improvement initiatives. + Coordinate Lion's Den sessions and guide teams with projects to be nominated on YCMAD. **Knowledge Management :** + Create and implement an extensive knowledge management strategy. + Establish and maintain a centralized knowledge repository and documentation system. + Promote knowledge sharing practices across the organization. + Ensure knowledge resources are accessible, up-to-date, and relevant. + Train and educate team members on knowledge management standard processes. **You connect the dots -** **HR Service Support :** + Provide courteous and efficient customer service through chat messages and online request forms + Answer questions on Colgate’s HR policies, programs and systems in a professional and efficient manner + Document all relevant notes on inquiries and resolution actions in case management system + Ensuring timely updation & enhancement of question bank + SPOC for HR Services Audit + Analyzing volume and type of inquiries and suggest continuous improvement opportunities. + Participating and driving HR Services scope expansion activities. **Operational Services HR Support :** + Support in collecting and verifying India Payroll input. + Support in payroll audit. + coordinating with payroll vendor as a when required. **You are a collaborator -** + Collaborate with leaders from different streams to align continuous improvement and knowledge management efforts with interpersonal goals. + Share standard processes and lessons learned with other parts of the organization. **You are an innovator -** + Come up with the continuous improvement ideas for the BAU work to bring in new efficiency + Drive ideas within the team. **What experience and knowledge will you bring?** + 3-5 years of experience in HR operations and or Shared Services Center + Experience in driving Continuous Improvement + Bachelor's degree in Business, Management, or a related field. + 2 years of experience in Colgate operations (preferred) + Experience with HR and/or shared services technology functionality (e.g., Case management, knowledge management, ESS/MSS, etc.) **What Skills will you bring?** + Proven knowledge management expertise, including the development and management of knowledge repositories. + Excellent project management skills with a track record of effectively leading cross-functional teams. + Change management experience, including the ability to handle resistance and drive adoption of new processes. + Exceptional communication, interpersonal, and leadership skills. + Strategic thinking and problem-solving ability to envision long-term goals and implement actionable plans. + Strong interpersonal and communication skills, with the ability to interact optimally with employees at all. **Our Commitment to Sustainability** With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy. **Our Commitment to Diversity, Equity & Inclusion** Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way. **Equal Opportunity Employer** Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation. \#LI-Hybrid